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Our Standard Operating Processes

1. First of all, when you call us, you'll be in touch with one of our Hernando County based despatchers, our rain gutter cleaning despatchers possess years of working experience in the industry and give expert support and services.
2. We are going to take a look at your house using satellite imagery and having a quick discussion with you relating to the condition of your rain gutters and when these were previously cleaned out.
3. Using this details we can offer you a fixed-price cost for gutter and downspout cleaning as well as cleaning up any kind of debris or leaves and twigs from the rooftop.
4. You will receive a copy of the offer with all the documentation right at the end of your phone call and this would confirm exactly what we're going to undertake, when we are going to get it done & exactly how much it is going to cost.
5. We've got a team specialized on work schedules & timeframes, they will ensure that our work are performed punctually, they are accountable of the paths that the gutter cleaners take on, so, their role is locate the right route to the necessary locations to avoid wasting time & take the most efficient route, by doing this, not only gasoline cost is actually saved but gives to you efficient cost.
6. The team is going to call you 24 hours prior to the cleaning services start off the work and can give you a time gap for our professional team appears, although a lot of our jobs are done when the customer isn't house
7. If you are home when the gutter cleaning specialist arrives, he's going to introduces himself and also request you to walk around the property or home with him pointing out any major troublesome areas to deal with.
8. Prior to the start of the job we take photographs of your rain gutters and roof and of the task going to be done.
9. The job starts at the roof, clearing all of the remains of leaves, dust & stones. For this process, we use a blower as key tool, among the other tools we could point out scoops to collect large bundles of fallen leaves
10. As soon as the roofing is cleaned, we are going to clear away debris & fallen leaves from your rain gutter utilizing collecting tools & trowels. All of the debris is neatly bagged up while we work. Nothing gets tossed on the ground or left behind on the roof.
11. With all the gutters all clear we proceed to the downspouts, checking they are free and also clear of blockages, we bring specific equipment and tools to remove any obstructions that might be there, we will also identify blockages that may well not be noticeable at first look.
12. We will send an e-mail with photographs of the areas that have been cleaned out as soon as the job is concluded.
13. You will additionally get invoices and billsby email so that you can pay by hard cash, safe email payment link, bank transfer, or check. If you like, you can even pay over the telephone using a card.
14. You will get a call from us right after job was concluded to make sure you are pleased with the work and that the job was carried out towards the very high standards which we promise.

We are going to come back to your residence, with no hassle, and remedy any kind of concerns when we have not exceeded your expectations.