Our Standard Operating Procedures
To start with, as soon as you do make the first call, you will be connected with one of our very own dispatchers situated in Hillsborough County. Our dispatchers have got several years of working experience in gutter cleaning and will provide you with the best guidance & services.
Then we will check at your house employing satellite imagery and discuss with you when they were previously cleaned out, along with the condition of the rain gutters.
With this particular details we can give you a fixed-price cost for gutter and downspout cleaning and also cleaning up any kind of debris or leaves off the rooftop.
You will get a copy of this bid and complete documentation by email right after the phone call, this confirms exactly what we are going to complete, when we will perform it, and how much it will cost
All our jobs are completed punctually thanks to our knowledgeable appointment scheduling team who'll find out the very best route for our gutter cleaner so they can work out the most time-efficient and distance-efficient path. This saves traveling time & gasoline so we could pass along the value savings to the clients.
You will get a phone call 24 hours prior to the scheduled task to give you a window of arrival when the tech will be there.
If you're home when the gutter cleaning specialist arrives, he's going to introduces himself and also request you to walk all around the property or home with him pointing out any kind of major problem areas to deal with.
Before starting on the cleaning, pictures are taken of your main areas that are going to be worked on.
The roof is cleaned of dirt, shingle grit and leaves to begin with, employing an electrical blower plus a scoop to gather large leaf bundles.
With the roof structure clean & clear, we proceed to the rain gutter, getting rid of leaves & dirt with trowels & scooping tools, we bag up all of this rubble as we clear away it, we don't leave it on your rooftop or put it to the floor beneath - we get the job done to the highest standards of cleaning
After the roof and gutters are cleared and cleaned, we begin inspecting the downspouts. We've special tools to use for the cleaning & clearing up of all of these. Quite often blockages can be invisible and unseen. We clear out all these obstructions for you personally.
When done we take photographs of our carried out job and share all those with you through email.
In addition, we issue our receipts and invoices through email and you may choose to pay out us by cheque, bank transfer, cash, or settlement link in protected email, - you may even pay by visa or mastercard over the telephone if that suits you
We generally call up our clients after conclusion of the task to make sure they're satisfied with the very high standards we attempt to provide.
