Our Standard Operating Processes
Our Hillsborough County centered despatchers possess many years of working experience and they will offer expert support & services from the moment you call up.
We're going to measure your house utilizing satellite images and having a brief discussion together with you relating to the condition of the gutters and when they were previously cleaned out.
By using this information, we will give you a set price bill to clean your gutters & clearing your downspouts, and if possible, additionally cleaning the leaves and clutter out of your roof structure.
You will get a copy of the bid and complete documents by email immediately following the phone call, this confirms just what we're going to do, when we are going to do it, and just how much it will cost
We've got a staff specialized on schedules and timelines, they will ensure that our work are performed promptly, they are accountable of the paths the gutter cleaners take, so, their job is locate the right route to the necessary locations to save time & use the most efficient route, with this, not just gasoline cost is saved but gives to you personally effective cost.
They are going to contact you 24 hours just before your job is due to start and they can provide you an arrival time frame for our professional to visit.
Very often our work is done whilst the customer is out as we are only working on the outside of the house. However if you are remaining in for our team we're going to call you if for any reason in the event the timing changes.
If you are home once the gutter cleaner arrives, he will introduces himself as well as ask you to walk around the residence with him indicating any key troublesome areas to address.
Before starting on the cleaning, pictures are taken of the main areas that are going to be worked on.
We begin with the roof structure, cleaning up it down of debris, leaves and shingle grit, we make use of a blower to perform this, and also utilize shovels to pick up big heaps of leaves.
When the rooftop is cleaned, we're going to remove dirt & fallen leaves from your gutter utilizing collecting tools and trowels. All the debris is neatly packaged up as we work. Absolutely nothing gets tossed on the ground or left on the roof.
With all the gutters all clear we go to the downpipes, examining that they're totally free and clear of blockages, we bring tools & special equipment to clean any obstructions that could be there, we could also locate obstructions that may well not be obvious at first look.
When the job is complete, we will take pictures of it and then email them to you.
You will also get by email, a receipt & invoice of the work carried out. There are numerous approaches to pay. You are able to pay by card over the phone if you wish or you could click the payment url in the email, by bank transfer, by cheque or by cash.
You will receive a phone call from us soon after the work was finished to make sure you are happy with all the work and also that the task was done to the high standards that we guarantee.
In the event that you aren't satisfied for any reason, we are going to gladly return and remedy the issue.
