Our Typical Operating Processes
First of all, as soon as you make your very first call, you'll be connected with one of our very own dispatchers situated in Polk County. Our dispatchers have several years of working experience in gutter cleaning and will give you the very best help and assistance.
We make use of satellite imagery to assess your residence and discuss when your rain gutters were previously cleaned out and what condition they're in currently.
A fixed price will be given to you personally for the cleaning up of the roof structure whenever possible and clearance and cleaning up of the rain gutters and downpipes around your residence.
You will receive a copy of this bid and complete documentation by email soon after the phone call, this shows precisely what we are going to carry out, when we are going to do it, and how much it'll cost you
We've got a staff specialized on work schedules & timelines, they will ensure that our work are performed punctually, they are accountable of the paths that the gutter cleaners take, so, their job is find the very best route to the necessary locations to avoid wasting time & use the most effective route, by doing this, not just gas cost is saved but gives to you efficient cost.
Our team will phone you 24 hours prior to the cleaning services commence the job and will give you a time space for our professional team appears, although a lot of our jobs are done when the client is not at home
Immediately after arrival the cleaner is going to introduce himself to you &, if you're home and have the time, walk around the property together with you to let you know the trouble spots.
Before the beginning of the project we will take pictures of the rain gutters and also roof structure and of the work about to be handled.
We start with the roof structure, clearing it down of debris, leaves & roofing shingle grit, we make use of a blower to achieve this, and also utilize shovels to grab large heaps of fallen leaves.
With the roof clean and clear, we go to the gutter, removing fallen leaves and debris with trowels and scooping devices, we bag up all of this dirt as we clear it, we don't let it stay on your roof or drop it to the ground below - we do the job to the very best standards of cleanliness
With the gutters all clear we proceed to the downspouts, examining they are totally free and also clear of obstructions, we bring tools & special equipment to clear any kind of blockages that might be there, we will also identify obstructions that might not be visible at initial look.
We are going to send an email with photos of all of the areas that were cleaned out as soon as the job is concluded.
Also by email, we send our invoices for the service cost, for payments process, our company offers you different choices, as cash, check, bank transfer, or payment link via a risk-free e-mail, additionally, you could use your phone to pay out by visa or mastercard
We contact all of our clients following the work has been carried out to ensure that the job was accomplished to the high standards expected of us
We're going to guarantee a 45-day no clog up, as we know that our job is going to be fulfilled towards the highest standard.
Our service plan offers frequent scheduled cleaning up of rain gutters & downpipes to keep your household protected. We will visit 2, 3 or 4 times each year based upon your gutter layout & roof structure type as well as what sorts of trees are actually bordering your house.
