Our Standard Operating Processes
Our Hillsborough County based despatchers have got several years of practical experience and they will deliver expert support & assistance from the moment you contact us.
We're going to measure your household using satellite imagery and having a short talk together with you on the condition of your gutters and when these were last cleaned out.
By using this information, we are going to give you a fixed price bill for cleaning your gutters and clearing your downspouts, and when probable, also cleansing the leaves & clutter out of your rooftop.
You will receive a copy of the bid and complete documentation by e-mail soon after the phone call, this confirms exactly what we are going to undertake, when we will perform it, and how much it'll cost you
Our scheduling team who has the obligation to make sure that our jobs are carried out quickly, they're in command of figuring out the right routes for our gutter cleaners so they can show up at the jobs in the most time & distance-efficient path, saving gasoline and time driving allows us to give you the greatest value.
They are going to call you 24 hours before your work is due to start and they can give you an arrival window for our professional to visit.
If this should change, you'll be informed beforehand so you do not have to wait around. Many of our jobs are performed without the need of the client staying at residence too.
Immediately after arrival the cleaner will introduce himself to you personally and, when you're home and have the time, walk around the property with you to tell you troublesome areas.
Right before we start, we take pictures of all major regions we are going to be working in.
We will then initially utilize the foliage blower to clean off dust and fallen leaves right from the roofing so this all removed prior to cleaning the rain gutters. All leaves will be collected with the shovels & packaged up.
For high quality benchmarks, right after the full cleaning and clear of your home's roofing, we turn to the gutter, clearing leaves & dirt from it using tools such as trowels and collecting tools, we place all of this in bags since we clean the work area, and then, we're going to take those bags along with us which means you do not have to deal with them
Our next action is checking out your downspouts & making certain there are no clogs or obstructions. We use special tools to address blockages and we can also find blockages that aren't always visible on the outside.
Once the job is all done we take pictures of all the work done and will share these with you by email. You will subsequently be able to observe the before and after work.
We also provide our invoices & receipts through e-mail and you may choose to pay out us by check, bank transfer, hard cash, or settlement link in protected email, - you might also pay off by credit card on the phone if you prefer
We get in touch with all our customers after the job has been finished to make sure that the job was done to the highest benchmarks expected of us
Should our job not really meet up with and exceed your expectations, we are going to attend your home in Oak Park Townhomes to treat the problem with no hassle.
Because we are perfectionists & carry out our cleaning to accurate benchmarks, we are more comfortable offering a 45 day no block assurance.
