Just How Our Procedure Works
Firstly, the minute you make your first call, you will end up connected to one of our dispatchers located in Polk County. Our dispatchers have got many years of practical experience in gutter cleaning and will provide you with the very best guidance and assistance.
We then will look at your house employing satellite imagery and discuss with you when these were last cleaned, and the condition of your gutters.
By using this details we're going to give you a price personalized to you to clean up your rain gutters & downspouts and when possible we are going to clear the leaves & debris from the rooftop.
Following your call you will get an email with complete written documents. We're going to confirm the cost provided over the telephone and also the bid, explaining the break-down of charge, exactly what job is going to be carried out and when we will perform the job.
Our scheduling team who has the obligation to make sure that all of our jobs are carried out immediately, they are in command of working out the very best routes for our gutter cleaners to allow them to be present at the jobs within the most time & distance-efficient path, conserving fuel & time driving allows us to give you the greatest value.
The team will phone you 24 hours before the cleaning services begin the job and can give you a time space for the technician team appears, although many of our tasks are done when the client is not house
Quite often our work is accomplished whilst the customer has gone out as we are simply just working on the outside of the house. But if you are remaining in for our team we will call you if for whatever reason in the event the timing varies.
The cleaner will introduce himself to you personally upon arrival, and if you've time, we're going to walk across the residence with you and you can mention any troublesome areas.
Before we begin, we take photos of all of the major places we are going to be doing work in.
We will then first use the leaf blower to clean dust & fallen leaves from the roof structure so all of this cleared just before cleaning the rain gutters. All leaves will be collected using our scoops & bagged up.
When the roofing is cleaned, we are going to take out dirt & fallen leaves from the gutter using scooping tools and trowels. All the debris is properly packaged up while we work. Nothing gets thrown on the ground or left behind on the roof.
With the gutters all clear we move to the downspouts, checking that they're totally free and also clear of blockages, we have specific tools and equipment to get rid of any obstructions that may be there, we could also discover obstructions that may not be noticeable at initial look.
Once complete we take pictures of our carried out work and show all these with you by email message.
You will also receive by e-mail, a receipt and invoice of the work done. There are many approaches to pay. You could pay by card over the telephone if you prefer or you may click on the payment link in the email message, by bank transfer, by check or by cash.
We always get in touch with our customers following conclusion of the job to ensure they're happy with the high standards we attempt to provide.
We will return to your premises, with no fuss, & remedy any kind of issues when we have not surpassed your expected results ..
We're going to guarantee a 45 day no clog, as we are certain that our work will be completed to the great standard.
