Our Standard Operating Procedures
Our Hillsborough County centered despatchers have got many years of working experience and they're going to deliver professional help and assistance from the moment you call up.
We make use of satellite imagery to examine your house and discuss when your rain gutters were previously cleaned out and what condition they're in at present.
By using this information, we're going to provide you with a set price invoice for cleaning your rain gutters & clearing your downpipes, and if probable, additionally cleansing the leaves & clutter from your roof.
Following the phone call you will receive an email with full written documents. We're going to confirm the price provided over the phone along with the bid, describing the break-down of price, exactly what work is going to be carried out and when we are going to get the job done.
We've got a team specialized on work schedules & timeframes, they will make sure that our work are done immediately, they are accountable of the paths that the gutter cleaners take on, so, their task is find the very best path to the needed places to save lots of time and take the most effective route, by doing this, not only fuel cost is saved but gives to you efficient cost.
Our team is going to phone you 24 hours before the cleaning service commence the job and can provide you a time space for our specialist team appears, although a lot of our jobs are completed when the client is not in the house
The cleaner will introduce himself to you personally upon arrival, and if you have time, we are going to walk across the property together with you and you could indicate any troublesome areas.
Before starting on the cleaning work, photos are taken of the important areas that will be worked on.
The project starts at the roofing, cleaning all of the remains of leaves, dust and gravel. For this task, we make use of a blower as key device, amongst the other tools we could mention shovels to collect huge bundles of fallen leaves
When the roof clean and clear, we move to the rain gutter, getting rid of fallen leaves and debris with trowels & scooping tools, we bag up all of this debris once we clear away it, we don't let it stay on your rooftop or dump it to the ground beneath - we get the job done to the highest standards of cleaning
Our next step is looking at your downpipes and ensuring there are no clogs or blockages. We utilize specialized tools to handle blockages and then we could also discover obstructions which aren't always visible at first glance.
Once the work is complete, we will take images of it and email them to you personally.
You will additionally get invoices & receiptsby e-mail so that you can pay by cash, secure email payment link, bank transfer, or check. If you prefer, you may also pay on the phone with a credit card.
We always contact our clients after completion of the work to make certain they're pleased with the high standards we aim to offer.
