Our Process
First of all, the moment you do make the first call, you will end up connected with one of our dispatchers located in Polk County. Our dispatchers have several years of working experience in gutter cleaning and will give you the very best help & services.
We are going to evaluate your residence utilizing satellite imagery and having a quick conversation with you about the condition of the rain gutters and information on when these were last cleaned out.
By using this information, we are going to provide a set price invoice for cleaning your rain gutters and clearing your downpipes, and if probable, also cleaning the leaves & clutter from the roof structure.
Following the telephone call you will get an email along with full written documentation. We will confirm the price given over the telephone and also the bid, describing the break-down of price, precisely what job will be performed and when we can carry out the work.
We've got a team specialized on work schedules and timeframes, they will ensure that our work are executed immediately, they are accountable of the paths the gutter cleaners take, so, their role is find the right route to the needed places in order to save time & use the most effective route, by doing this, not just fuel cost is saved but gives to you personally efficient cost.
You will receive a phone call 24 hours ahead of the scheduled task to provide you a window of arrival when the professional is going to be there.
The cleaning personal will always, with no exception, introduce himself to you, so if you're available, they will ask to you be guided around the property & talk about any issue he could identify.
Prior to the start of the project we take pictures of the gutters & roof structure and of the job about to be undertaken.
The roofing is cleaned of debris, roofing shingle grit & fallen leaves to begin with, utilizing an electrical blower plus a scoop to collect large leaf bundles.
When the roof is cleaned out, we will take out debris and fallen leaves from the rain gutter utilizing collecting tools & trowels. All the clutter is nicely bagged up as we do the job. Nothing gets thrown on the floor or left behind on the roofing.
With all the gutters totally clear we move to the downspouts, checking that they are free and clear of obstructions, we have specific equipment and tools to clean any blockages that might be there, we will also identify obstructions that may well not be visible at initial look.
When the job is done, we take pictures of it & send them an email to you personally.
In addition, we send our invoices & bills through email and you might opt to pay us by check, hard cash, bank transfer, or payment link in secure email, - you might also pay off by visa or mastercard on the phone if that suits you
We contact our customers following the work has been carried out to make sure that the job was completed towards the high standards anticipated of us
We are going to guarantee a 45-days no clog, since we know that our job will be completed to the top notch standard.
