Our Process
Contact us and you'll be in touch with one of the neighborhood Nassau County despatchers who has plenty of experience and will also be able to provide skilled assistance.
We are going to take a look at your house utilizing satellite imagery and having a short discussion together with you relating to the condition of the gutters and details on when these were last cleaned.
A fixed price will then be provided to you personally for the cleaning of your roof structure if possible & clearance and cleaning up of the rain gutters and downpipes all around your residence.
Following your call you will get an e-mail along with complete written documents. We're going to confirm the price provided over the telephone along with the bid, detailing the break-down of price, what work is going to be carried out and when we can get the job done.
We've got a team specialized on work schedules & timeframes, they make sure that our work are carried out punctually, they are accountable of the routes that the gutter cleaners take, so, their task is locate the very best path to the needed places to save lots of time & use the most effective route, in this way, not only gasoline cost is saved but gives to you personally efficient cost.
The team will phone you 24 hours before the cleaning services commence the job and will provide you a time space for the professional team appears, although a lot of our jobs are carried out when the customer is not home
Rest assured if this alters for any kind of reason you will be told before time, helping you save from waiting around for us, although many of our work is completed when the customer isn't home
Immediately after arrival the cleaner will introduce himself to you personally &, when you are home and have the time, walk across the property together with you to let you know the troublesome areas.
We're going to take photos of the major of the working area just before we commence with the task.
The job begins on the roof, cleaning all of the remains of leaves, debris and tiny rocks. For this particular job, we utilize a blower as key tool, among the list of other tools we could point out scoops to collect huge bunches of fallen leaves
With the roof structure clean & clear, we proceed to the rain gutter, eliminating fallen leaves and dirt with trowels and scooping devices, we bag up all this clutter when we clear it, we don't leave it on your rooftop or put it to the floor underneath - we do the job to the highest benchmarks of cleanliness
Right now, with the rain gutters all cleaned, we turn to inspect the state of your downspouts, to find out if they're totally free of obstructions and 100 % clear, our company is fully equipped with the proper tools to clear out blockages that may well be a problem for the rain water to flow, also, we're capable to detect obstacles that won't be obvious or visible at the initial look
Once done we take photos of the finished job and share these with you by email message.
We also issue our receipts and invoices through e-mail and you could opt to pay us by check, bank transfer, hard cash, or payment link in secure email, - you may also pay by visa or mastercard over the telephone if you prefer
You will get a call from our company after the job has been concluded to ensure you are happy with the work and also that the job was finished to the very high standards which we guarantee.
In the event that you aren't delighted for any reason, we will gladly revisit and fix the issue.
At Ken's Gutters, we're perfectionists and therefore are thrilled to give each and every customer a 45 day guarantee.
Our service plan gives you regular scheduled cleaning of rain gutters and downpipes to help keep your residence protected. We're going to visit 2-4 times per year according to your gutter style and roof type as well as what kinds of trees are surrounding the house.
