The Way We Work
First of all, once you contact us, you will be in touch with one of our very own Hillsborough County centered despatchers, our rain gutter cleaning despatchers have got years of practical experience in the industry and offer expert guidance and services.
We are going to examine your home using satellite images and having a short conversation together with you about the condition of the rain gutters and information on when these were last cleaned out.
Using this information we're going to provide a price tailored to you to clean out your gutters and downpipes and if possible we will clean the leaves and clutter out of your rooftop.
Following the call you will get an email along with full written documents. We're going to affirm the cost given over the telephone along with the bid, outlining the break-down of cost, precisely what job is going to be undertaken and when we will do the job.
Our scheduling staff who has got the duty to ensure all our jobs are done punctually, they will be in command of working out the very best routes for our gutter cleaners to allow them to attend the jobs in the most time and distance efficient path, conserving fuel and time driving permits us to give you the best value.
Our gutter cleaning specialist will phone you 24 hours prior to your work commence day and is going to let you know their arriving time.
The cleaning personal will always, with no exception, introduce himself to you personally, and if you are readily available, they will ask to you be guided all around the property or home and talk about any issue that he could detect.
Prior to starting on the cleaning, pictures are taken of your key areas that will be worked on.
We begin with the roof structure, cleaning up it down of debris, leaves and roofing shingle grit, we make use of a blower to achieve this, and also make use of shovels to grab large heaps of fallen leaves.
With all the roofing thoroughly clean & clear, we move to the gutter, taking away leaves/twigs and dirt with trowels & scooping tools, we bag up all this rubble as we clear it, we don't let it stay on your roofing or drop it to the ground beneath - we work to the highest standards of cleaning
The next action is examining your downspouts and making sure there aren't any clogs or obstructions. We use specialized tools and equipment to address blockages and we can also locate obstructions which are not always visible at first glance.
When the job is complete, we will take pictures of it and e-mail them to you.
You will also receive by email, a receipt & invoice of the work carried out. There are plenty of ways to pay off. You may pay by card on the telephone if you wish or you can choose the payment url in the email, by bank transfer, by check or by cash.
When all work is finished, we get in touch with our customers and get their opinion of the work in order to ensure that the job was done as expected and also the top quality we provide you with
In the event that you are not pleased for whatever reason, we will happily revisit & remedy the issue.
Our service plan provides frequent scheduled clearing of gutters & downspouts to maintain your residence protected. We are going to visit 2-4 times each year based upon your rain gutter style & roof structure type along with what types of trees are near the house.
