Our Standard Operating Processes
Our Santa Rosa County based despatchers have got years of working experience and they'll offer professional support and assistance from the moment you call up.
We are going to take a look at your household utilizing satellite imagery and having a short discussion with you on the condition of your rain gutters and details on when these were previously cleaned.
A fixed price will be presented to you personally for the cleaning up of your roof whenever possible and clearance and cleaning of your gutters & downspouts all around your home.
Following the phone call you will receive an e-mail along with complete written documents. We're going to affirm the price provided over the phone along with the bid, describing the break-down of cost, precisely what work will be carried out and when we will perform the job.
Our scheduling team will have previously worked the best route for our cleaners, so that they can easily reach the job punctually and most cost-effective which will allows us to provide you with the perfect service and best value saving on fuel as well as time.
They're going to contact you 24 hours just before your work is due to start out and they'll give you an arrival window for our professional to visit.
Immediately after arrival the cleaning specialist will introduce himself to you and, when you are home and also have the time, walk around the property or home together with you to let you know the problem areas.
We're going to take photos of the major of the working spot just before we commence with the task.
The rooftop is cleaned out of debris, shingle grit and leaves first of all, using an electrical blower plus a scoop to gather large leaf bundles.
Our gutter cleaners do the job with highest benchmarks of cleanliness all through the job. They will next start off clearing the rain gutters using scooping tools and bag up while they clear, meaning absolutely no clutter is left on the floor to clean up later and have blow aside.
With all the gutters all clear we go to the downspouts, examining that they are totally free and clear of obstructions, we have specific equipment and tools to remove any kind of blockages that may be there, we will also discover blockages that might not be visible at initial look.
We're going to send an e-mail with photographs of the spaces that have been cleaned after the work is concluded.
Additionally by email, we send our invoices towards the service charge, for payments method, we provide you different choices, as cheque, cash, bank transfer, or payment link via a risk-free email, furthermore, you can utilize your cell phone to pay by credit card
Once all work is completed, we call our customers and check out their thoughts and opinions of the job in order to make sure that the task was done as expected and also the top quality we provide you with
Our service plan provides regular scheduled clearing of gutters & downspouts to keep your house protected. We will visit 2, 3 or 4 times each year based upon your rain gutter style and rooftop type along with what kinds of trees are actually around your place.
