Exactly How Our Procedure Works
Phone us and you will be connected with one of our own local Lake County despatchers who has loads of experience and will also be capable to offer skilled assistance.
We use satellite imagery to evaluate your residence and discuss when your gutters were previously cleaned and what condition they're in right now.
A fixed price will then be provided to you for the cleaning of the roof structure if possible and clearance and cleaning up of your gutters and downspouts all around your property.
You will receive a copy of the offer with all the documents towards the end of the call and this would validate exactly what we will do, when we're gonna get it done and exactly how much it will cost.
Our appointment scheduling team will likely have previously worked the right route for our cleaners, so that they can arrive at the job quickly and most cost effective which will allows us to provide you with the very best service and very best value saving on gas & time.
Our team will call you 24 hours prior to the cleaning service start the job and can give you an time gap for the specialist team appears, although many of our tasks are carried out when the customer isn't in the home
If this should change, you're going to be informed in advance so that you don't need to wait. Many of our work is performed without the need of the customer being home too.
The cleaning specialist will introduce himself to you personally on arrival, and if you've time, we're going to walk around the residence with you and you can point out any troublesome areas.
Prior to the start of the work we take pictures of the gutters and also roof and of the work going to be carried out.
We begin with the roof structure, cleaning it down of leaves, debris & roofing shingle grit, we utilize a blower to get this done, and also make use of scoops to pick up big bundles of fallen leaves.
When the roof thoroughly clean and clear, we proceed to the gutter, removing leaves/twigs & dirt with trowels and scooping tools, we bag up all of this rubble once we clear it, we don't let it stay on your roof or put it to the ground below - we work to the top benchmarks of cleanliness
Now, with the rain gutters totally cleaned, we proceed to inspect the state of your downspouts, to see if they're clear of blockages and 100 % clear, our team is well equipped with the appropriate tools to remove obstacles that could be a problem for the rain water to move, furthermore, we are able to detect blockages that won't be apparent or visible at the initial look
After the job is done, we take images of it and e-mail them to you.
Also by email, we deliver our invoices for the service charge, for payments process, we provide you various options, as hard cash, check, bank transfer, or payment link via a risk-free e-mail, additionally, you may use your mobile phone to pay by visa or mastercard
We contact our customers right after the job has been completed to make certain that job was completed towards the highest benchmarks expected from us
Simply because our superior quality work and have high standards on cleaning, we could provide you with a 45-days guarantee of no obstructions
