Exactly How Our Process Works
First of all, once you contact us, you'll be in touch with one of our Columbia County centered despatchers, our rain gutter cleaning despatchers have years of experience in the business and provide professional help & assistance.
We are going to measure your house utilizing satellite imagery and having a short conversation together with you relating to the condition of the gutters and when they were last cleaned.
A set price will then be presented to you for the cleaning up of the roof if possible and clearance and cleaning of the rain gutters and downspouts all-around your property.
You will receive a duplicate of the bid with all of the documentation towards the end of the call and this will confirm exactly what we are going to carry out, when we are going to do it & exactly how much it will cost you.
Our scheduling staff who has got the obligation to ensure our tasks are done punctually, they will be in command of figuring out the best routes for our gutter cleaners to enable them to attend the tasks in the most time & distance efficient path, saving gas & time driving permits us to give you the greatest value.
Our gutter cleaning professional will phone you 24 hours prior to your job commence day and will inform you their arriving time.
The cleaning specialist will always introduce himself to you upon planned arrival, and if you've got time, we're going to walk across the property along with you and you can point out any problem areas.
Before we start, we just take photos of all of the key areas we will be working in.
We will initially make use of the leaf blower to clean off debris & leaves from your roofing so all of this cleared before cleansing the gutters. All leaves are going to be picked up with the shovels and parcelled up.
Our gutter cleaners work with highest benchmarks of cleanliness all through the job. They will next begin clearing the rain gutters using scooping tools & bag up as they clean up, meaning hardly any mess is left on to the ground to remove later and have blow away.
Right now, with all the rain gutters totally cleaned out, we turn to examine the condition of your downpipes, to see if they are totally free of obstructions & full clear, our company is fully equipped with the proper tools to clear out blockages that are often a problem for the water to flow, furthermore, we are capable to identify obstructions that may well not be apparent or visible at the initial look
We're going to send you an e-mail with photos of all of the locations which were cleaned once the job is done.
Additionally, you will get by email, an invoice & receipt for the work completed. There are various approaches to pay. You are able to pay by credit card over the phone if you wish or you could click on the payment link inside the email, by bank transfer, by cheque or by hard cash.
When all is completed, we get in touch with our customers and check out their opinion of the work to make sure that the task was done as you expected and with the top quality our company offers
Because our superior quality work and also have high standards on cleaning, we can easily give you a 45 days assurance of no blockages
If you're not satisfied with the work that has been done, we are going to make sure to support and address your concerns with no problem
