Our Standard Operating Processes
To start with, when you call us, you'll be in touch with one of our Pinellas County centered despatchers, our rain gutter cleaning despatchers have got years of experience in the industry and provide professional help & services.
We use satellite imagery to evaluate your residence and explore when your gutters were last cleaned as well as what condition they are in currently.
By using this details we are going to provide you with a price personalized to you to completely clean your gutters & downpipes and when possible we are going to clear the leaves & debris from the roof.
You will receive a copy of the offer with all of the paperwork towards the end of the phone call and this will validate precisely what we are going to complete, when we're gonna get it done & just how much it is going to cost you.
Our appointment scheduling team will likely have earlier worked the ideal route for them, so that they can reach the job promptly and most cost effective which will permits us to provide you with the perfect services & very best cost saving on fuel & time.
They will contact you 24 hours just before your job is due to begin and they will give you an arrival time frame for our professional to visit.
Be confident that if for any kind of reason this alters, you will be informed ahead of time, helping you save the wait, however, the most of our works are performed when the customer isn't at-home.
If you are home once the rain gutter cleaning specialist arrives, he will introduces himself and also request you to walk all around the property with him mentioning any critical troublesome areas to handle.
Before we begin, we take photos of all key regions we will be doing work in.
The roof is cleaned of debris, shingle grit and fallen leaves to start with, utilizing an electrical blower and a scoop to get together large leaf heaps.
For top notch benchmarks, right after the complete cleaning & clear of the roof, we go to the rain gutter, clearing fallen leaves and dirt from it utilizing tools such as trowels and collection equipment, we put all of this in baggage as we thoroughly clean the workspace, next, we're going to carry those sacks with us so you aren't required to deal with them
The next stage is looking at your downspouts & making certain there are no clogs or obstructions. We employ specialized tools to take care of blockages and we could also find obstructions that are not always noticeable on the outside.
As soon as the job is complete, we take images of it & send them an email to you personally.
You will additionally get receipts & invoicesby email so you can pay off by hard cash, secure e-mail payment link, check, or bank transfer. If you prefer, you can even pay over the phone using a credit card.
You will receive a call from us after the job has been completed to make certain you are pleased with the work and that the task was done towards the very high standards that we guarantee.
At Ken's Gutters, we are perfectionists and are happy to give each client a 45-days guarantee.
If you aren't delighted for whatever reason, we will happily return and fix the issue.
Our service package offers you routine planned cleaning up of gutters and downspouts to maintain your property protected. We are going to visit 2 to 4 times per year based upon your gutter style and rooftop type as well as what kinds of trees are around your household.
