Our Typical Working Procedures
Firstly, the minute you do make your first call, you will end up connected with one of our very own dispatchers situated in Indian River County. Our dispatchers possess several years of practical experience in gutter cleaning and will provide you with the best help and assistance.
We are going to establish together with you the last time your gutters were cleaned and making use of satellite imagery we can discuss & access your home.
By using this details we are going to give you a price personalized to you personally to clean out your gutters and downpipes and when possible we are going to clean up the leaves and rubble from the roof.
You will get a copy of the offer with all of the paperwork right at the end of your call and this would confirm exactly what we're going to perform, when we're going to do it & the amount it's going to cost you.
We've got a staff specialized on work schedules & timeframes, they will make sure that our work are carried out punctually, they are responsible of the paths that the gutter cleaners take on, so, their job is locate the best path to the necessary places to avoid wasting time & take the best route, by doing this, not simply gasoline cost is actually saved but provides to you personally efficient cost.
The team will phone you 24 hours before the cleaning services commence the job and can provide you with an time gap for our specialist team appears, although many of our tasks are performed when the customer is not in the house
If you're home when the gutter cleaning specialist arrives, he will introduces himself and also ask you to walk around your residence with him pointing out any kind of major problem areas to take care of.
Before the beginning of the work we will take photos of your gutters and also roof structure and of the work about to be handled.
The work commences on the roofing, cleaning all of the remains of leaves, dirt and gravel. To do this task, we utilize a blower as main device, amongst the various other tools we could mention scoops to collect huge heaps of fallen leaves
When the roof structure is cleaned, we're going to eliminate debris & leaves from your gutter utilizing collecting tools & trowels. All the debris is nicely bagged up as we work. Nothing gets tossed on the floor or left behind on the roofing.
With the gutters all clear we proceed to the downspouts, checking that they're totally free and also clear of obstructions, we carry specific tools and equipment to get rid of any blockages that may be there, we will also identify blockages that may well not be noticeable at first look.
After the job is complete, we take images of it and email them to you.
You will also get by email, a bill and receipt of the work completed. There are many ways to pay off. You may pay by credit card on the phone if you'd like or you may click on the payment link inside the e-mail, by bank transfer, by check or by cash.
As soon as all is completed, we get in touch with our clients and check their opinion of the work in order to ensure that the job was completed as you expected and also the top quality our company offers
Because we're perfectionists and perform our cleaning work to accurate standards, we're comfortable giving a 45-days no block assurance.
Should you be unhappy with the work that's been done, we're going to be sure to support and sort out your grievances with no hassle
