Precisely How Our Process Works
First of all, the moment you do make the first call, you will end up connected with one of our dispatchers positioned in Walton County. Our dispatchers have several years of practical experience in gutter cleaning service and will give you the very best guidance and services.
We will assess your residence utilizing satellite images and having a brief talk together with you about the condition of the gutters and details on when these were last cleaned.
Using this data we're going to give you a price tailored for your requirements to clean your rain gutters & downspouts and if possible we will clean the leaves and clutter from the roofing.
Following your telephone call you will receive an email with complete written documentation. We will confirm the price given over the telephone and the bid, outlining the break-down of price, what work is going to be performed and when we can carry out the job.
We have a staff specialized on work schedules and timelines, they ensure that our work are performed promptly, they are responsible of the routes the gutter cleaners take, so, their job is locate the right path to the needed places to save lots of time & take the best route, with this, not simply fuel cost is actually saved but gives to you personally effective cost.
You will receive a telephone call 24 hours prior to the scheduled job to provide you a window of arriving time when the technician is going to be there.
Very often our jobs are done while the client is out as we are just working on the outdoors of your home. However if you are remaining in for us we're going to phone you if for any reason in the event the timing changes.
Immediately after arrival the cleaner will introduce himself to you personally &, if you are home and also have the time, walk around the property or home together with you to tell you problem areas.
Before starting on the cleaning work, photos are taken of your key areas that'll be worked on.
We begin with the roofing, cleaning up it down of leaves, debris and roofing shingle grit, we use a blower to get this done, as well as use scoops to pick up big bundles of leaves.
When the roof thoroughly clean & clear, we go to the gutter, getting rid of fallen leaves and dirt with trowels & scooping tools, we bag up all of this debris when we clear it, we don't let it sit on the rooftop or dump it to the ground beneath - we do the job to the highest benchmarks of cleanliness
After the roofing & gutters are cleaned and cleared, we begin checking the downpipes. We've got specialized equipment to use for the cleaning and clearing of all of these. Quite often obstructions could be undiscovered & unseen. We clear away these blockages for you personally.
Once done we take pictures of the completed work and show all these with you through email message.
Also by email, we send our invoices towards the service cost, for payments procedure, we offer you many different options, as check, hard cash, bank transfer, or payment url through a secure e-mail, furthermore, you might use your cell phone to pay out by visa or mastercard
As soon as all work is completed, we call our clients and check their point of view of the work in order to make sure that the job was completed as you expected and also the high quality we provide you with
At Ken's Gutters, we're perfectionists and so are very happy to offer each customer a 45 day promise.
We are going to revisit to your premises, without fuss, & fix any kind of concerns if we have not exceeded your expected results ..
