How Our Procedure Works
Firstly, as soon as you do make your first call, you will be connected to one of our very own dispatchers situated in Lake County. Our dispatchers have got years of practical experience in gutter cleaning service and will give you the very best help and services.
We utilize satellite imagery to evaluate your premises and speak about when your gutters were previously cleaned out as well as what condition they are in now.
Using this details, we are going to provide a set price invoice for cleaning your gutters & clearing the downpipes, and if probable, also cleansing the leaves and clutter from your roof.
You will get a copy of this bid and full documentation by e-mail right after the call, this confirms exactly what we are going to do, when we will do it, and just how much it will cost
Our scheduling team will likely have previously worked the best route for our cleaners, so that they can easily arrive at the job quickly and most cost efficient that will permits us to provide you with the perfect service & very best value saving on fuel as well as time.
Our team is going to call you 24 hours prior to the cleaning services commence the job and can provide you with an time space for the professional team appears, although many of our tasks are performed when the customer isn't at home
Be reassured that if for whatever reason this changes, you're going to be notified ahead of time, saving you the wait, nevertheless, the majority of our works are finished when the client is not at home.
If you are home once the rain gutter cleaning specialist arrives, he will introduces himself as well as ask you to walk across your residence with him pointing out any critical problem areas to deal with.
Prior to the start of the job we take pictures of your gutters and also roofing and of the work about to be done.
We will then first use the foliage blower to clean off debris & fallen leaves from your roof so all of this removed just before cleansing the rain gutters. All leaves will be picked up with the scoops and packaged up.
With all the roofing clean & clear, we go to the gutter, eliminating leaves/twigs & debris with trowels and scooping tools, we bag up all of this dirt when we clean up it, we don't leave it on your rooftop or drop it to the ground below - we work to the top standards of cleanliness
Now, with all the gutters all cleaned, we turn to examine the state of your downspouts, to find out if they are clear of obstructions and full clear, our company is fully equipped with the proper tools to get rid of obstacles that could be a problem for the water to flow, in addition, we're able to detect obstacles that won't be apparent or visible at the initial look
As soon as the job is complete, we take photos of it & send them an email to you personally.
Additionally, you will receive by email, a bill & receipt of the work done. There are several approaches to pay. You could pay by card on the phone if you'd like or you can choose the payment link inside the email message, by bank transfer, by check or by hard cash.
Once all work is completed, we get in touch with our customers and always check their thoughts and opinions of the job to ensure that the task was completed as you expected and with the highest quality our company offers
At Ken's Gutters, we're perfectionists and so are pleased to provide every customer a 45 day promise.
