Our Standard Working Processes
First of all, whenever you contact us, you will be connected with one of our very own Indian River County based despatchers, our rain gutter cleaning despatchers have got years of experience in the business and give expert guidance & assistance.
We're going to examine your residence using satellite images and having a brief discussion with you relating to the condition of your rain gutters and information on when these were last cleaned.
A fixed price will be given to you for the cleaning up of your roof structure if possible & clearance and cleaning up of the rain gutters and downspouts all-around your property.
Following the telephone call you will get an e-mail with complete written documents. We will affirm the price given over the phone and the bid, describing the break-down of cost, what work is going to be performed and when we can do the job.
Our tasks are completed promptly thanks to our experienced scheduling team who'll determine the best route for our gutter cleaner so they can work the most time-efficient and distance-efficient route. This saves driving time and fuel so we can pass on the cost savings to the customers.
Our team will phone you 24 hours prior to the cleaning services start the work and will provide you a time space for our specialist team appears, although a lot of our jobs are performed when the client isn't house
The cleaning professional will always, without exception, introduce himself to you, so if you're available, they are going to ask to you personally be taken around the property or home and talk about any problem that he could spot.
Before we begin, we take photographs of all the key areas we will be working in.
We will then initially make use of the leaf blower to clean dirt and leaves from the roof structure so all this removed prior to cleaning the gutters. All leaves are going to be collected with our scoops & parcelled up.
For top notch benchmarks, following the complete cleaning & clear of the roof, we proceed to the gutter, clearing leaves & dirt from that using tools like trowels & collecting equipment, we place all of this in bags as we clean up the workspace, then, we're going to take on those bags with us which means you do not need to take care of them
After the roofing & gutters are cleared & cleaned out, we proceed inspecting the downspouts. We have got specific tools for the cleaning and clearing of them. Very often obstructions could be undetectable & hidden. We clear out these blockages for you personally.
As soon as the work is all done we take photographs of all the work done and also will share these with you by e-mail. You will subsequently be able to see the before and after work.
Furthermore, we send our invoices & receipts by email and you might opt to pay out us by cheque, bank transfer, cash, or settlement link in safe email, - you can also pay off by credit card over the telephone if you like
We always call our consumers following conclusion of the work to make sure they are content with the high benchmarks we aim to provide.
At Ken's Gutters, we are perfectionists and therefore are very happy to offer each and every customer a 45 day assurance.
