Our Standard Operating Processes
Our Gadsden County centered despatchers have got several years of working experience and they can deliver professional support and services from the minute you call.
We then will check at your home utilizing satellite imagery and speak with you when these had been previously cleaned out, and the condition of the rain gutters.
A fixed price will then be provided to you personally for the cleaning of the roof if possible & clearance & cleaning of your gutters and downspouts around your home.
Following your phone call you will receive an e-mail with full written documentation. We will confirm the price provided over the phone along with the bid, explaining the break-down of cost, exactly what job is going to be performed and when we can finish the task.
Our scheduling team who has got the duty to make sure our tasks are completed quickly, they're in charge of figuring out the best paths for our gutter cleaners to enable them to attend the jobs within the most time & distance efficient path, conserving gasoline and time driving allows us to give you the greatest value.
You will receive a telephone call 24 hours prior to the scheduled job to provide you a window of arrival when the professional will be there.
Often our tasks are accomplished whilst the customer has gone out as we are simply just working on the outside of your home. But if you are staying in for our team we're going to call you if for any reason if the timing changes.
The cleaning service personal will, without exception, introduce himself to you personally, so if you're readily available, they will ask to you personally be guided across the property and describe any issue he may identify.
Before we start off, we take photos of all of the major areas we are going to be doing work in.
We commence with the roof structure, cleaning up it down of leaves, debris & roofing shingle grit, we utilize a blower to perform this, and also make use of scoops to grab big bundles of fallen leaves.
With all the roofing thoroughly clean & clear, we move to the rain gutter, removing leaves and debris with trowels & scooping devices, we bag up all this debris as we clear it, we don't let it stay on the rooftop or drop it to the floor beneath - we work to the very best standards of cleanliness
The next action is examining your downpipes & making sure there aren't any clogs or obstructions. We utilize special equipment to deal with blockages and then we could also find blockages which are not always obvious on the outside.
We will send an email with photos of the spaces that have been cleaned as soon as the work is finished.
Additionally by e-mail, we send out our bills for the service charge, for payments method, our company offers you different choices, as hard cash, check, bank transfer, or payment url through a secure e-mail, furthermore, you could use your mobile phone to pay out by credit card
We contact our clients right after the job has been finished to make certain that work was carried out towards the high standards anticipated of us
