Our Process
Call us and you will be connected with one of our own local Polk County despatchers who has got loads of practical experience and will also be capable to offer professional assistance.
We make use of satellite imagery to examine your home and explore when your rain gutters were last cleaned out and what condition they are in at present.
Using this details, we're going to give you a fixed price bill for cleaning your rain gutters and clearing your downspouts, and when possible, also cleaning the leaves and clutter from your roof.
You will receive a copy of the bid with all of the paperwork right at the end of the call and this would validate precisely what we will carry out, when we are going to get it done and how much it is going to cost you.
Our scheduling team will have previously worked the ideal route for our cleaners, so they can easily reach the job immediately and most cost efficient which will permits us to provide you with the best services and very best cost saving on gas and time.
You will get a call 24 hours before the scheduled task to provide you a window of arriving time when the technician is going to be there.
When this should change, you're going to be well informed beforehand so you don't have to wait. Many of our work is performed without the client staying at residence too.
Upon arrival the cleaning specialist will introduce himself to you personally and, if you're home and also have the time, walk all around the property or home with you to let you know the trouble spots.
Before the beginning of the job we will take photos of the rain gutters as well as roof structure and of the task about to be done.
The project commences on the roof, clearing all the remains of fallen leaves, debris & tiny rocks. For this process, we make use of a blower as primary tool, amongst the other equipment we can mention shovels to collect huge bundles of leaves
With all the roof structure thoroughly clean & clear, we go to the rain gutter, taking away leaves/twigs and dirt with trowels & scooping tools, we bag up all this rubble as we clean up it, we don't let it stay on your roof or dump it to the ground underneath - we get the job done to the highest standards of cleaning
Now, with the rain gutters all cleaned, we proceed to check the state of the downspouts, to determine if they're free from obstructions and 100 % clear, our staff is full equipped with the right tools to eliminate obstructions that could be a problem for the rain water to flow, furthermore, we're capable to detect blockages that won't be obvious or visible at the initial look
Once the work is all done we take pictures of all the job done and will share all these with you by e-mail. You will then be able to view the pre and post.
Additionally, you will receive receipts & invoicesby e-mail so that you can pay by hard cash, secure e-mail payment link, check, or bank transfer. If you prefer, you can even pay over the phone using a charge card.
We get in touch with our clients right after the work has been carried out to make certain that work was completed towards the high benchmarks anticipated of us
At Ken's Gutters, we are perfectionists and so are very happy to give each and every client a 45 day assurance.
