Our Course of Action
Firstly, once you contact us, you will be in touch with one of our very own Lake County based despatchers, our rain gutter cleaning despatchers have got many years of practical experience in the industry and give expert guidance and services.
We are going to assess your house using satellite images and having a quick conversation together with you about the condition of the rain gutters and information on when these were last cleaned.
With this particular details we are able to provide you with a fixed-price cost for rain gutter and downspout cleaning and also cleaning any kind of dirt or perhaps leaves and twigs from the roof.
Following the telephone call you will get an e-mail with complete written documentation. We're going to confirm the price provided over the telephone and the bid, detailing the break-down of cost, what job will be performed and when we can complete the task.
We've got a team specialized on schedules & timeframes, they will make certain that our work are done promptly, they are accountable of the routes that the gutter cleaners take, so, their job is locate the best route to the necessary places in order to save time and use the most efficient route, by doing this, not simply gasoline cost is saved but provides to you efficient cost.
Our gutter cleaning technician will contact you 24 hours before your work commence day and will let you know their arriving time.
The cleaner will always introduce himself to you on planned arrival, and if you've got time, we will walk across the property together with you and you can point out any troublesome areas.
We're going to take photographs of the major of the working section just before we commence with the work.
We commence with the roof, cleaning up it down of debris, leaves & roofing shingle grit, we use a blower to achieve this, as well as use shovels to grab large bundles of fallen leaves.
For high-quality standards, following the complete cleaning & clear of your roof, we go to the rain gutter, removing leaves/twigs & dirt from that utilizing tools such as trowels and collecting equipment, we place all of this in baggage as we clean the workspace, after that, we are going to carry those bags along with us which means you don't really need to take care of them
Now, with all the gutters all cleaned out, we turn to check the condition of your downpipes, to determine if they're totally free of blockages and 100 % clear, our team is full equipped with the appropriate tools to get rid of blockages that can be a problem for the rain water to pass, also, we are capable of detect obstacles that will not be apparent or visible at the initial look
After the job is done, we will take pictures of it & e-mail them to you.
You will also get receipts and invoicesby email so you can pay by hard cash, safe e-mail payment link, bank transfer, or check. If you prefer, you may also pay over the phone with a credit card.
You will receive a call from our company as soon as the work was concluded to make certain you are happy with the work and that the job was done towards the very high standards that we guarantee.
At Ken's Gutters, we are perfectionists and therefore are happy to provide every customer a 45 day warranty.
