Our Standard Working Processes
Firstly, the minute you do make your first call, you'll be connected to one of our dispatchers located in Polk County. Our dispatchers possess years of experience in gutter cleaning and can give you the best guidance and assistance.
We utilize satellite imagery to evaluate your property & discuss when your rain gutters were previously cleaned and just what condition they're in right now.
A set price will be given to you personally for the cleaning of the roofing when possible & clearance and cleaning up of the gutters & downspouts all around your house.
You get your own personal copy of this price quote by e-mail to validate exactly what we intend to do, when we can do it and the amount it will cost.
Our appointment scheduling team will have earlier worked the ideal route for our cleaners, so that they can reach the job promptly and most cost effective that will permits us to provide you with the top service & best value saving on gas & time.
Our gutter cleaning tech will contact you 24 hours prior to your job start day and will let you know their arriving time.
Often our tasks are performed while the customer has gone out as we are just working on the outside of the house. However if you are remaining in for us we are going to call you if for whatever reason if the timing changes.
If you're home when the gutter cleaning specialist arrives, he's going to introduces himself as well as ask you to walk all around the property with him pointing out any kind of critical troublesome areas to handle.
Before the start of the work we take photographs of the gutters as well as roof and of the job about to be undertaken.
We will initially utilize the leaf blower to clean dust and fallen leaves right from your roof so all this removed before cleaning the gutters. All fallen leaves are going to be picked up using our scoops & packaged up.
For superior quality benchmarks, following the full cleaning and clear of your homes roof, we turn to the rain gutter, clearing fallen leaves & debris from it utilizing tools like trowels & collecting tools, we put all of this in bags as we thoroughly clean the workspace, after that, we're going to take those bags with us this means you don't have to take care of them
Right now, with all the rain gutters all cleaned out, we proceed to examine the state of the downpipes, to find out if they are totally free of obstructions and 100 % clear, our company is well-equipped with the proper tools to clear out blockages that could be a problem for the rain water to flow, furthermore, we are able to locate blockages that will not be obvious or visible at the initial look
Once the job is done, we will take photos of it and then send them an email to you personally.
Also by email, we send out our invoices for the service charge, for payments procedure, we offer you different choices, as cheque, cash, bank transfer, or payment url through a risk-free e-mail, additionally, you can use your cell phone to pay out by visa or mastercard
We generally contact our consumers following conclusion of the project to ensure they are satisfied with the superior standards we attempt to offer.
At Ken's Gutters, we're perfectionists and so are happy to offer every customer a 45 day guarantee.
If you're unsatisfied with the work that's been undertaken, we will be sure to support and sort out your issues with no hassle
Our service package gives you routine planned clearing of gutters & downspouts to keep your home protected. We are going to visit 2-4 times every year according to your gutter layout and rooftop type along with what types of trees are near your house.
