Our Typical Operating Procedures
First off, the minute you do make your first call, you will end up connected to one of our dispatchers located within Lake County. Our dispatchers have got many years of experience in gutter cleaning service and will give you the very best help & services.
We will establish together with you the previous time your rain gutters were cleaned and using satellite images we can examine & access your house.
A set price will then be presented to you for the cleaning of your roofing whenever possible and clearance and cleaning up of the gutters and downspouts around the home.
You will receive a duplicate of the bid & full records by e-mail immediately after the call, this confirms just what we are going to do, when we are going to do it, and just how much it'll cost you
We've got a team specialized on work schedules and timeframes, they will make certain that our work are carried out promptly, they are accountable of the paths the gutter cleaners take on, so, their task is find the best route to the needed locations in order to save time & use the most efficient route, in this way, not simply fuel cost is actually saved but gives to you efficient cost.
You will receive a phone call 24 hours ahead of the scheduled task to provide you a window of arriving time when the tech is going to be there.
Be assured when this varies for any reason you'll be told ahead of time, saving you from waiting around for us, although many of our work is done when the customer is not in the house
If you're home when the rain gutter cleaner arrives, he will introduces himself and request you to walk all around the property or home with him discussing any critical problem areas to deal with.
Before the beginning of the project we will take photos of the rain gutters and roofing and of the job about to be done.
The project begins on the roof structure, cleaning up all the remains of fallen leaves, dust and stones. For this task, we make use of a blower as key device, among the other tools we can point out shovels to pick up huge bundles of leaves
For quality benchmarks, after the full cleaning & clear of your home's roof, we proceed to the rain gutter, cleaning fallen leaves and debris from that using tools such as trowels and collection equipment, we put all of this in baggage as we clean up the workspace, then, we are going to take those sacks along with us so you don't really need to deal with them
Right after the roofing & rain gutters are cleaned & cleared, we begin checking the downspouts. We've got special tools for the cleaning & clearing up of all of these. Very often obstructions can be undetectable and unseen. We clear away all these obstructions for you personally.
Once the work is complete, we take pictures of it & email them to you personally.
Additionally, you will get bills and invoicesby email so you can pay by hard cash, secure email payment url, bank transfer, or check. If you prefer, you may also pay on the phone using a card.
We always call our consumers following completion of the task to make certain they are satisfied with the very high standards we strive to offer you.
We are going to come back to your house, without fuss, and fix any kind of concerns if we have not surpassed your anticipations.
Our service plan provides frequent scheduled clearing of gutters and downpipes to maintain your home protected. We will visit 2-4 times each year according to your gutter style & roof structure type and also what kinds of trees are actually near the house.
