Our Standard Operating Processes
Phone us and you'll be connected with one of our own local Hillsborough County despatchers who has got loads of experience and will be competent to provide expert guidance.
We are going to examine your house utilizing satellite images and having a quick discussion together with you about the condition of your rain gutters and information on when these were last cleaned.
By using this information, we're going to give you a set price invoice to clean your rain gutters & clearing your downspouts, and when probable, additionally cleansing the leaves and rubble out of your rooftop.
You will get your own copy of this quote by email to validate precisely what we plan to do, when we could do it and exactly how much it's going to cost.
Our scheduling team who has the obligation to ensure all of our tasks are carried out promptly, they will be in command of figuring out the right routes for our gutter cleaners in order to be present at the jobs in the most time & distance efficient route, conserving gas & time driving allows us to give you the greatest value.
They're going to call you 24 hours just before your job is due to start and they will give you an arrival window for our specialist to visit.
The cleaner will always introduce himself to you upon arrival, and when you have got time, we are going to walk across the property together with you and you may mention any problem areas.
We're going to take pictures of the major of the working area just before we begin with the work.
The roofing is cleaned out of dirt, roofing shingle grit and leaves to begin with, employing an electrical blower plus a scoop to get together large leaf heaps.
When the roof clean and clear, we proceed to the rain gutter, getting rid of leaves & dirt with trowels and scooping devices, we bag up all this clutter as we clear away it, we don't let it sit on the rooftop or dump it to the ground below - we work to the top benchmarks of cleaning
After the roof and rain gutters are cleared and cleaned, we move onto checking the downspouts. We have got specific equipment to use for the cleaning and clearing of these. Quite often blockages can be undetected and hidden. We clear away these obstructions for you personally.
When complete we take photographs of the completed job & share all these with you by email message.
You will additionally get bills & invoicesby email so you can pay out by hard cash, secure email payment url, bank transfer, or check. If you like, you can also pay over the telephone with a visa or mastercard.
We contact each of our clients following the work has been carried out to ensure that the task was completed towards the high standards anticipated from us
Should our work not really satisfy & surpass your anticipations, we are going to show up at your house in Lake Walden Square to treat the issue with no hassle.
At Ken's Gutters, we are perfectionists and are very happy to offer each customer a 45-day warranty.
