How We Get The Job Done
First of all, as soon as you make your very first call, you will be connected with one of our dispatchers situated in Lake County. Our dispatchers possess several years of working experience in gutter cleaning and can give you the best help and assistance.
We then will look at your home employing satellite imagery and discuss with you when they had been previously cleaned out, as well as the condition of the gutters.
Using this details we're going to give you a price customized to you to clean your gutters & downspouts and when feasible we are going to clean the leaves & rubble from the roof.
You will get a copy of the offer with all of the documents right at the end of your call and this will confirm precisely what we are going to perform, when we're going to do it & just how much it's going to cost.
Our scheduling team who has the responsibility to ensure our jobs are done promptly, they are in charge of figuring out the best paths for our gutter cleaners to enable them to be present at the jobs in the most time & distance-efficient route, conserving fuel & time driving permits us to give you the greatest value.
They are going to call you 24 hours just before your work is due to start and they will give you an arrival time frame for our tech to visit.
The cleaning specialist will introduce himself to you personally on arrival, and when you've got time, we will walk across the residence along with you and you may point out any troublesome areas.
Before beginning on the cleaning work, photos are taken of the key areas that'll be worked on.
The roof is cleaned of dirt, shingle grit & fallen leaves to start with, employing an electric blower and a scoop to gather big leaf heaps.
Once the rooftop is cleaned out, we're going to get rid of dirt & leaves/twigs from your rain gutter utilizing collecting tools and trowels. All the clutter is nicely packaged up while we do the job. Nothing gets tossed on to the floor or left on the roofing.
The next action is examining your downpipes and making sure there aren't any clogs or obstructions. We make use of special tools and equipment to address obstructions and we can also find blockages which are not always visible initially.
We're going to send you an e-mail with photos of all the locations that were cleaned and cleared once the job is concluded.
Additionally, you will receive by e-mail, an invoice and receipt of the work completed. There are plenty of approaches to pay. You may pay by credit card on the telephone if you'd like or you could click the payment link in the e-mail, by bank transfer, by check or by hard cash.
We contact each of our customers right after the work has been completed to ensure that the work was completed to the highest standards expected of us
In the event that you are not pleased for any reason, we will gladly revisit & fix the issue.
At Ken's Gutters, we are perfectionists and so are very happy to give each customer a 45-days promise.
