Our Process
Our Orange County based despatchers have got years of experience and they're going to provide professional support and assistance from the moment you call up.
We make use of satellite imagery to examine your home and discuss when your gutters were previously cleaned and just what condition they are in currently.
By using this data, we are going to provide you with a fixed price bill for cleaning your rain gutters and clearing the downspouts, and when possible, also cleansing the leaves and rubble from your roofing.
You will receive a duplicate of this bid & complete documents by e-mail right after the phone call, this confirms just what we will undertake, when we will perform it, and exactly how much it will cost
Our appointment scheduling team will have previously worked the right route for our cleaners, so that they can easily reach the work quickly and most cost efficient that will permits us to provide you with the perfect service and best value saving on gas & time.
Our gutter cleaning tech will call you 24 hours before your work commence day and is going to inform you their arriving time.
Be reassured that when for any reason this varies, you'll be alerted in advance, saving you the wait around, nevertheless, the most of our works are finished when the client is not in the house.
The cleaner will introduce himself to you upon arrival, and if you have time, we will walk around the property with you and you may indicate any problem areas.
Prior to starting on the cleaning, pictures are taken of your major areas that are going to be worked on.
The work starts at the roofing, clearing all the remains of fallen leaves, dirt and stones. For this process, we use a blower as main tool, among the list of various other equipment we could mention scoops to pick up huge heaps of fallen leaves
All of our gutter cleaners do the job with very high benchmarks of cleanliness all through the job. They're going to next commence cleaning the rain gutters utilizing scooping equipment and bag up while they clear, this means zero mess is left on to the ground to eliminate later or have blow away.
Now, with the gutters totally cleaned out, we turn to examine the state of the downpipes, to determine if they're totally free of blockages and 100 % clear, our team is well equipped with the appropriate tools to eliminate obstacles that could be a problem for the water to flow, in addition, we are capable to detect blockages that will not be noticeable or visible at the initial look
When the job is done, we take pictures of it & e-mail them to you personally.
You will additionally get invoices and receiptsby email so you can pay by hard cash, secure e-mail payment url, check, or bank transfer. If you like, you can also pay on the phone with a charge card.
We contact our customers following the job has been completed to make certain that task was completed to the highest standards expected of us
We are going to return to your property, with no hassle, & remedy any kind of issues if we haven't exceeded your anticipations.
At Ken's Gutters, we're perfectionists and therefore are happy to offer each and every customer a 45-day assurance.
