Our Standard Operating Processes
First of all, when you call us, you will be in touch with one of our very own Lake County centered despatchers, our gutter cleaning despatchers have many years of experience in the business and offer expert guidance and service.
We are going to determine with you the last time your gutters were cleaned and utilizing satellite imagery we will examine and access your house.
By using this data, we will provide a fixed price invoice for cleaning your gutters and clearing your downspouts, and if possible, also cleansing the leaves & clutter from the roof structure.
You will get a copy of the bid with all of the documents right at the end of the call and this would validate precisely what we're going to perform, when we're going to do it and just how much it is going to cost you.
Our appointment scheduling team will have earlier worked the right route for our cleaners, so that they can arrive at the job immediately and most cost efficient that will permits us to give you the very best service & best cost saving on gasoline and time.
They are going to contact you 24 hours just before your job is due to begin and they can provide you an arrival time frame for our professional to attend.
The cleaning service professional will always, with no exception, introduce himself to you, so if you're available, they'll request to you personally be guided all around the property or home & talk about any problem he could possibly detect.
Prior to the start of the project we take photos of your gutters as well as roof and of the job going to be handled.
We will initially use the leaf blower to clean up dust & leaves right from the roofing so all of this cleaned prior to cleaning the gutters. All leaves are going to be collected with our scoops and bagged up.
All our gutter cleaning specialists do the job with very high benchmarks of cleanliness all through the work. They will next begin clearing the gutters using scooping equipment & bag up while they clean up, this means no mess is left behind on the ground to remove later or have blow away.
Our next step is checking out your downpipes & making certain there aren't any clogs or obstructions. We use specialized equipment and tools to take care of obstructions and then we can also find obstructions which aren't always obvious on the outside.
We will send you an e-mail with photographs of all of the locations that were cleaned as soon as the job is concluded.
Additionally by email, we send out our bills for the service charge, for payments process, we provide you many different options, as hard cash, check, bank transfer, or payment url through a risk-free e-mail, additionally, you might use your mobile phone to pay out by credit card
We always contact our consumers after conclusion of the project to make sure they are happy with the superior standards we attempt to provide.
