Exactly How Our Process Works
To start with, as soon as you make your very first call, you'll be connected with one of our dispatchers positioned in Hillsborough County. Our dispatchers have many years of experience in gutter cleaning and can provide you with the best help and services.
We will assess your household using satellite imagery and having a quick conversation with you on the condition of your rain gutters and details on when they were last cleaned.
A fixed price will then be given to you for the cleaning of the roof structure if possible and clearance and cleaning of the rain gutters and downspouts all-around your house.
You will get a duplicate of the offer with all the documents towards the end of your call and this will validate precisely what we are going to carry out, when we are going to do it & just how much it will cost.
We have a team specialized on schedules and timelines, they ensure that our work are performed promptly, they are responsible of the paths the gutter cleaners take on, so, their role is find the right path to the necessary locations to save time & take the most effective route, in this way, not simply gasoline cost is saved but gives to you personally effective cost.
Our gutter cleaning professional will call you 24 hours before your job commence day and is going to tell you their arrival time.
If you're home once the gutter cleaning specialist arrives, he will introduces himself and ask you to walk across your property with him mentioning any critical problem areas to take care of.
Right before we start, we just take photographs of all the key areas we are going to be doing work in.
We will then first use the foliage blower to clean up dirt and leaves from your roofing so this all cleared just before cleaning the gutters. All leaves will be collected with our scoops and packaged up.
All of our gutter cleaning specialists work with high standards of cleanliness throughout the job. They're going to next start out clearing the gutters using scooping equipment and bag up while they clean up, this means no clutter is left on the ground to clean up later and have blow away.
Our next action is checking out your downspouts and ensuring there aren't any clogs or blockages. We employ specialized tools and equipment to take care of blockages and we can also discover blockages that are not necessarily noticeable at first glance.
We are going to send you an email with pictures of all the spots that have been cleaned once the work is concluded.
Additionally by e-mail, we deliver our invoices towards the service cost, for payments procedure, we offer you several options, as cheque, hard cash, bank transfer, or payment link through a secure e-mail, also, you could use your cell phone to pay out by credit card
When all is completed, we call our customers and always check their opinion of the work in order to be sure that the task was done as expected and with the best quality we provide you with
At Ken's Gutters, we are perfectionists and so are thrilled to offer each and every client a 45-days warranty.
In the event you are not satisfied with the work that's been done, we're going to make sure to support and address your grievances with no hassle
Our service plan gives you frequent planned cleaning of gutters & downpipes to maintain your residence protected. We're going to visit 2 to 4 times each year depending on your rain gutter layout & rooftop type as well as what kinds of trees are around the home.
