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Precisely How Our Process Works

1. To begin with, when you call us, you'll be in touch with one of our very own Hillsborough County based despatchers, our gutter cleaning despatchers have years of experience in the industry and offer professional guidance & services.
2. We then will check at your residence utilizing satellite images & check with you when they were last cleaned, and also the condition of the gutters.
3. A set price will then be presented to you personally for the cleaning up of the roof structure if possible & clearance and cleaning of your rain gutters and downspouts all around the home.
4. Following the call you will get an e-mail along with complete written documentation. We're going to affirm the cost provided over the telephone and the bid, explaining the break-down of charge, precisely what job will be undertaken and when we can do the job.
5. Our appointment scheduling team will likely have earlier worked the very best route for our cleaners, so they are able to reach the work immediately and most cost-effective which will allows us to give you the best service and best cost saving on gasoline & time.
6. You will receive a call 24 hours before the scheduled task to provide you a window of arriving time when the technician will be there.
7. Rest assured if this varies for whatever reason you will be informed well before time, saving you from waiting around for us, although a lot of of our work is completed when the customer isn't in the home
8. If you are home once the gutter cleaner arrives, he will introduces himself and also request you to walk all around the residence with him mentioning any kind of key trouble spots to address.
9. Prior to the start of the job we take photographs of the gutters and also roofing and of the work about to be handled.
10. The job commences at the roof, cleaning all the remains of fallen leaves, dirt & tiny rocks. To do this job, we utilize a blower as main device, among the various other tools we can point out shovels to collect large heaps of fallen leaves
11. As soon as the rooftop is cleaned out, we are going to take out debris & fallen leaves from the gutter utilizing scooping tools & trowels. All the debris is properly packaged up while we work. Nothing gets thrown on the ground or left behind on the roofing.
12. With the gutters totally clear we move to the downpipes, examining they are totally free and clear of obstructions, we carry specific equipment and tools to clean any kind of obstructions that may be there, we will also detect blockages that may not be visible at first look.
13. We will send you an e-mail with pictures of all of the locations that were cleaned once the job is completed.
14. Additionally, you will receive by email, an invoice and receipt for the work completed. There are several ways to pay off. You can pay by card over the telephone if you'd like or you can click the payment link within the e-mail, by bank transfer, by cheque or by hard cash.
15. We generally call up our consumers after conclusion of the task to make certain they are very pleased with the highest benchmarks we attempt to offer you.

If you aren't pleased for any reason, we will happily revisit and remedy the problem.