Our Typical Working Processes
To start with, once you call us, you'll be in touch with one of our Lee County based despatchers, our gutter cleaning despatchers have got many years of working experience in the industry and give professional guidance & service.
We will examine your home using satellite images and having a short conversation with you on the condition of your rain gutters and when they were previously cleaned out.
By using this data we will give you a price personalized to you personally to clean your gutters and downpipes and when achievable we are going to clean the leaves & rubble from your rooftop.
Following your call you will receive an email along with full written documentation. We're going to affirm the cost given over the telephone and also the bid, outlining the break-down of price, precisely what job is going to be carried out and when we can perform the job.
Our scheduling team who has the responsibility to make sure all our tasks are carried out promptly, they will be in command of figuring out the right routes for our gutter cleaners to enable them to be present at the jobs in the most time and distance-efficient path, conserving fuel & time driving permits us to provide you with the best value.
The team is going to contact you 24 hours before the cleaning services start the job and will give you an time gap for our professional team appears, although many of our jobs are done when the client isn't house
Upon arrival the cleaning specialist will introduce himself to you &, if you are home and have the time, walk across the property or home together with you to let you know the troublesome areas.
Before commencing on the cleaning work, pictures are taken of your major areas that are going to be worked on.
We will then initially utilize the foliage blower to clean off dust & leaves from the roof structure so all of this cleared prior to cleaning the rain gutters. All leaves will be collected using our scoops & bagged up.
As soon as the rooftop is cleaned, we will clear away debris and leaves/twigs from your rain gutter using collecting tools & trowels. All the clutter is nicely packaged up as we do the job. Nothing gets thrown on to the floor or left on the rooftop.
After the roofing & rain gutters are cleared and cleaned, we begin checking the downpipes. We have specialized tools to employ for the cleaning and clearing of them. Quite often obstructions can be undetectable & hidden. We clear these blockages for you.
When the job is all done we take photos of all of the work done and also will present all these with you through email message. You will subsequently be able to see the pre and post.
You will additionally get invoices & billsby e-mail so that you can pay off by cash, safe e-mail payment link, bank transfer, or check. If you like, you can also pay over the telephone with a credit card.
We call up our clients following the job has been completed to make certain that job was completed to the high benchmarks anticipated of us
At Ken's Gutters, we are perfectionists and are happy to offer every client a 45-day guarantee.
In the event that you aren't happy for whatever reason, we will gladly come back and fix the problem.
