Our Process
Our Hillsborough County centered despatchers possess several years of practical experience and they'll offer professional guidance and assistance from the minute you contact us.
We will assess your residence utilizing satellite images and having a brief conversation together with you on the condition of your rain gutters and information on when these were last cleaned out.
With this particular details we can provide you with a fixed-price cost for gutter and downspout cleaning and also cleaning any clutter or perhaps leaves and twigs off the roof.
You will receive a duplicate of this bid & full documentation by email immediately after the phone call, this confirms just what we're going to complete, when we will do it, and exactly how much it will cost you
Our appointment scheduling staff who has the responsibility to ensure all of our tasks are done punctually, they will be in command of working out the ideal routes for our gutter cleaners to enable them to attend the tasks within the most time and distance-efficient route, saving fuel and time driving allows us to provide you with the greatest value.
They're going to call you 24 hours before your work is due to begin and they can provide you with an arrival window for our technician to attend.
Be confident if this changes for any reason you're going to be informed ahead of time, saving you from waiting for us, although many of our jobs are completed when the customer is not home
The cleaner will introduce himself to you personally upon planned arrival, and when you've time, we are going to walk across the residence along with you and you can point out any trouble areas.
Before beginning on the cleaning work, photographs are taken of the main areas that will be worked on.
We will initially make use of the leaf blower to clean dust & fallen leaves from your roofing so this all removed before cleansing the rain gutters. All leaves will be collected using our shovels & parcelled up.
For top notch standards, right after the full cleaning and clear of your home's roofing, we proceed to the rain gutter, clearing fallen leaves & dirt from it using tools such as trowels & collection tools, we place all of this in baggage since we clean the work area, and then, we will take those sacks with us so you don't need to take care of them
After the roof and rain gutters are cleaned & cleared, we start checking the downpipes. We have got special equipment to use for the cleaning and clearing of them. Very often obstructions can be undetected and hidden. We clean up these obstructions for you personally.
When done we take photographs of the carried out work & share all those with you by e-mail.
You will also receive by e-mail, an invoice & receipt for the work performed. There are numerous ways to pay off. You may pay by card over the telephone if you'd like or you may choose the payment link within the email, by bank transfer, by check or by cash.
You will get a phone call from us soon after the work has been finished to be sure you are happy with all the work and also that the job was done to the very high standards that we guarantee.
At Ken's Gutters, we're perfectionists and are thrilled to offer each customer a 45-days promise.
