Our Standard Operating Processes
To start with, when you call us, you'll be in touch with one of our Indian River County centered despatchers, our gutter cleaning despatchers have several years of experience in the business and offer expert guidance and services.
We're going to determine with you the previous time your rain gutters were cleaned and cleared and using satellite images we are able to examine & access your property.
Using this information, we will provide you with a fixed price bill for cleaning your rain gutters & clearing the downpipes, and if probable, also cleaning the leaves and clutter out of your roof structure.
You will get your own personal copy of the price quote by email to validate precisely what we plan to do, when we can perform it & just how much it's going to cost.
Our scheduling staff who has got the responsibility to make certain all our jobs are carried out immediately, they're responsible for working out the best paths for our gutter cleaners to enable them to be present at the tasks within the most time & distance efficient route, saving fuel and time driving permits us to give you the greatest value.
You will get a phone call 24 hours ahead of the scheduled job to provide you a window of arriving time when the technician will be there.
Right after arrival the cleaner will introduce himself to you and, when you're home and also have the time, walk all around the property with you to tell you problem areas.
Right before we start, we just take photographs of all major places we are going to be working in.
We will then initially make use of the foliage blower to clean up dust and leaves from your roof structure so all of this cleared before cleansing the gutters. All fallen leaves are going to be picked up with the shovels & bagged up.
For quality standards, following the complete cleaning and clear of your roof, we proceed to the gutter, cleaning leaves/twigs and dirt from it utilizing specific tools like trowels and collection equipment, we put all of this in baggage as we clean the work area, next, we're going to take on those bags with us which means you do not have to deal with them
Right now, with all the rain gutters totally cleaned, we proceed to inspect the condition of your downspouts, to find out whether they're free from obstructions and full clear, our company is full equipped with the proper tools to clear out obstacles that are often a problem for the water to move, also, we're able to identify blockages that won't be apparent or visible at the initial look
When the job is all done we take photographs of all of the job done and will present all these with you by email message. You will then be able to observe the pre and post.
You will also receive by e-mail, a bill & receipt of the work completed. There are plenty of approaches to pay. You may pay by card over the telephone if you prefer or you may click the payment link within the email message, by bank transfer, by check or by hard cash.
We always call up our consumers after completion of the work to ensure they are happy with the highest standards we attempt to offer you.
Because we're perfectionists and execute our cleaning to exacting benchmarks, we're comfortable giving a 45 day no block warranty.
If you're disappointed with the work that's been done, we will be sure to support & fix your issues with no hassle
