Our Standard Operating Procedures
Our Hillsborough County based despatchers have got several years of working experience and they'll offer expert guidance and services from the minute you contact us.
We use satellite imagery to assess your property and discuss when your rain gutters were previously cleaned out and what condition they're in now.
Using this details we could offer you a fixed-price cost for rain gutter & downpipe cleaning as well as cleaning any kind of dirt or perhaps leaves from the rooftop.
You receive your own copy of this price quote by e-mail to confirm precisely what we plan to do, exactly when we can do it & just how much it is going to cost.
Our appointment scheduling team who has the duty to make sure our jobs are done immediately, they happen to be responsible for figuring out the ideal routes for our gutter cleaners so that they can be present at the tasks in the most time and distance efficient route, conserving gas & time driving allows us to provide you with the best value.
You will receive a telephone call 24 hours prior to the scheduled task to give you a window of arriving time when the technician is going to be there.
Quite often our tasks are completed whilst the client has gone out as we are simply just working on the outside of the property. However if you are staying in for us we're going to phone you if for whatever reason if the timing changes.
If you are home once the rain gutter cleaner arrives, he will introduces himself as well as request you to walk around the property or home with him pointing out any major troublesome areas to take care of.
Just before we start, we just take photos of all major areas we are going to be doing work in.
We commence with the roof structure, cleaning it down of debris, leaves and shingle grit, we make use of a blower to accomplish this, as well as use shovels to grab large bundles of leaves.
All our gutter cleaning specialists do the job with very high standards of cleanliness all through the work. They are going to next start off clearing the rain gutters utilizing scooping equipment and bag up while they clear out, this means zero clutter is left on the ground to remove later and have blow aside.
Our next action is examining your downspouts & making sure there aren't any clogs or blockages. We utilize specialized tools to take care of blockages and then we can also discover blockages which are not always noticeable at first glance.
We are going to send you an email with photographs of the locations which were cleaned out once the job is finished.
You will additionally receive receipts & invoicesby email so you can pay by hard cash, secure e-mail payment url, bank transfer, or check. If you prefer, you can also pay on the phone using a card.
You will get a phone call from us right after the job has been concluded to make sure you are pleased with the work and that the task was done towards the high standards which we promise.
If you aren't delighted for any reason, we are going to happily come back & fix the problem.
