Our Standard Operating Processes
To begin with, as soon as you do make your first call, you will end up connected to one of our dispatchers located within Orange County. Our dispatchers possess many years of experience in gutter cleaning service and can give you the very best help & services.
Then we will check at your house employing satellite images and speak with you when they were last cleaned out, as well as the condition of your gutters.
Using this details, we are going to give you a fixed price invoice for cleaning your gutters and clearing your downspouts, and when probable, also cleansing the leaves and debris out of your roof.
You will get a duplicate of the bid with all of the documentation right at the end of the call and this will confirm exactly what we're going to do, when we are gonna get it done and just how much it will cost you.
We've got a team specialized on schedules and timelines, they make sure that our work are executed immediately, they are responsible of the paths that the gutter cleaners take, so, their job is find the ideal route to the necessary places in order to save time and use the best route, by doing this, not simply gasoline cost is actually saved but gives to you effective cost.
They're going to contact you 24 hours before your work is due to start and they will provide you an arrival time frame for our tech to visit.
If you are home when the gutter cleaner arrives, he will introduces himself and request you to walk around your property with him pointing out any major troublesome areas to take care of.
Before commencing on the cleaning work, pictures are taken of your important areas that'll be worked on.
We start out with the roof structure, cleaning up it down of leaves, debris & shingle grit, we make use of a blower to perform this, as well as use shovels to grab large heaps of fallen leaves.
Our gutter cleaners do the job with very high benchmarks of cleanliness throughout the job. They are going to next commence cleaning the rain gutters using scooping tools & bag up as they clean up, this means hardly any clutter is left behind on the ground to clear up later and have blow away.
Now, with the rain gutters all cleaned out, we turn to inspect the state of the downpipes, to determine if they are free from blockages & full clear, our company is well equipped with the right tools to eliminate blockages that will be a problem for the water to flow, furthermore, we're capable to locate blockages that won't be noticeable or visible at the initial look
When the job is finished we will take photos of all of the job done and also will present all these with you through email message. You will then be able to view the pre and post work.
You will also receive by e-mail, a bill & receipt of the work performed. There are lots of ways to pay. You may pay by credit card over the telephone if you wish or you can click the payment link within the e-mail, by bank transfer, by cheque or by cash.
We generally call up our consumers after conclusion of the project to make sure they are pleased with the superior benchmarks we attempt to provide.
We're going to guarantee a 45 day no clog, as we are certain that our work will be fulfilled towards the great standard.
