Our Standard Working Procedures
To start with, when you call us, you will be connected with one of our very own Hillsborough County centered despatchers, our gutter cleaning despatchers have several years of practical experience in the industry and give professional help & assistance.
We will assess your home utilizing satellite imagery and having a quick discussion with you about the condition of your rain gutters and details on when these were last cleaned.
By using this information, we will provide a fixed price bill to clean your gutters & clearing the downspouts, and if possible, also cleansing the leaves and debris from the roof structure.
You will get a copy of this bid & complete documentation by email soon after the call, this confirms precisely what we will undertake, when we will do it, and exactly how much it'll cost you
Our appointment scheduling team who has got the obligation to make certain all our tasks are carried out punctually, they are in charge of working out the ideal paths for our gutter cleaners in order to be present at the jobs in the most time & distance-efficient route, conserving gasoline and time driving permits us to provide you with the greatest value.
You will get a telephone call 24 hours prior to the scheduled job to give you a window of arrival when the professional will be there.
Very often our work is finished while the client is out since we are just working on the outside of the property. But if you are remaining in for us we're going to contact you if for whatever reason if the timing varies.
Immediately after arrival the cleaning specialist will introduce himself to you personally &, if you are home and have the time, walk around the property or home together with you to show you troublesome areas.
Prior to the start of the job we will take photos of the gutters and roof and of the job going to be done.
The project commences on the roof, clearing all the remains of fallen leaves, dirt & tiny rocks. To do this job, we utilize a blower as main device, among the other equipment we can point out shovels to pick up large heaps of fallen leaves
With all the roof clean & clear, we move to the rain gutter, getting rid of fallen leaves & dirt with trowels and scooping devices, we bag up all this debris once we clear away it, we don't let it stay on your roofing or dump it to the ground underneath - we work to the very best benchmarks of cleanliness
With all the gutters all clear we go to the downspouts, examining that they are free and clear of blockages, we carry specific equipment and tools to remove any kind of obstructions that could be there, we could also detect blockages that may not be visible at initial look.
As soon as the job is finished we take pictures of all of the work done and will present all these with you through email. You will subsequently be able to see the before and after.
We also issue our invoices & receipts by email and you could elect to pay out us by check, bank transfer, cash, or settlement link in protected email, - you can also pay off by visa or mastercard on the phone if you want
After all is done, we contact our clients and always check their thoughts and opinions of the work to ensure that the task was done as expected and with the best quality we offer
Mainly because our quality work and also have very high benchmarks on cleaning, we can easily give you a 45-days warranty of no blockages
Should our work not fulfill and surpass your anticipations, we are going to attend your property in Ida Heights to remedy the issue without any hassle.
