Our Standard Operating Procedures
Firstly, the minute you make your first call, you'll be connected to one of our dispatchers positioned in Miami-Dade County. Our dispatchers have several years of working experience in gutter cleaning service and can give you the very best guidance & assistance.
We're going to establish with you the last time your rain gutters were cleaned and making use of satellite imagery we can look at and access your home.
With this information we are able to offer you a fixed-price cost for gutter & downspout cleaning as well as cleaning any kind of clutter or leaves and twigs from the roof.
You will receive a duplicate of the bid & complete documentation by e-mail right after the call, this shows precisely what we're going to carry out, when we will do it, and just how much it will cost you
Our appointment scheduling team who has got the duty to make certain our jobs are completed quickly, they're in command of figuring out the right routes for our gutter cleaners to allow them to attend the tasks within the most time and distance efficient path, conserving gasoline and time driving permits us to give you the best value.
You will get a telephone call 24 hours before the scheduled task to provide you with a window of arriving time when the professional will be there.
The cleaning service personal will always, without exception, introduce himself to you personally, so if you're available, they're going to request to you personally be guided around the residence and describe any issue that he could spot.
Before we start off, we take photographs of all of the key places we will be working in.
We will then first make use of the foliage blower to clean dust & leaves from the roof structure so all this cleaned before cleansing the gutters. All fallen leaves will be collected using our scoops & packaged up.
After the roof structure is cleaned, we are going to remove dirt & fallen leaves from the gutter utilizing scooping tools & trowels. All the clutter is neatly packaged up while we work. Nothing gets tossed on the ground or left on the rooftop.
The next action is examining your downspouts & ensuring there are no clogs or obstructions. We utilize specialized equipment to take care of blockages and we could also discover obstructions that are not necessarily visible initially.
When the work is completed we take photographs of all the work done and will present all these with you by e-mail. You will subsequently be able to observe the pre and post.
We also send our invoices & bills by email and you may choose to pay us by check, cash, bank transfer, or payment link in secure email, - you can also pay by visa or mastercard on the phone if you like
We generally get in touch with our consumers following conclusion of the task to make sure they are content with the superior standards we aim to provide.
Simply because our top notch work and also have highest benchmarks on cleaning, we are able to provide you with a 45 days warranty of no obstructions
In the event that you aren't satisfied for whatever reason, we are going to happily come back and remedy the issue.
