Our Standard Operating Procedures
Call us and you'll be connected with one of the local Bay County despatchers that has loads of practical experience and will also be competent to offer professional guidance.
We are going to determine together with you the previous time your gutters were cleaned and cleared and utilizing satellite pictures we will discuss and view your home.
Using this data, we're going to provide you with a set price bill for cleaning your gutters and clearing your downspouts, and when probable, also cleaning the leaves & rubble from the rooftop.
You receive your own copy of the quote by email to confirm precisely what we plan to do, when we can do it & how much it's going to cost you.
Our scheduling team will likely have previously worked the best route for our cleaners, so that they can easily reach the work quickly and most cost efficient which will permits us to give you the perfect service & best cost saving on gas and time.
They are going to call you 24 hours just before your work is due to start out and they can give you an arrival time frame for our tech to attend.
Be confident that when for any kind of reason this alters, you will be informed beforehand, saving you the wait around, nevertheless, the most of our works are performed when the client is not at-home.
Right after arrival the cleaning specialist will introduce himself to you and, when you're home and have the time, walk around the property together with you to tell you trouble spots.
We will take photographs of the major working area prior to commence with the job.
We will then first make use of the foliage blower to clean up debris & leaves from your roof so all of this cleaned before cleaning the gutters. All leaves will be picked up using our scoops & bagged up.
For top notch standards, following the full cleaning & clear of your roof, we go to the rain gutter, clearing leaves & dirt from it using specific tools like trowels & collection tools, we put all of this in baggage since we clean the work area, next, we will take those bags with us this means you don't really need to deal with them
Following the roofing and gutters are cleaned and cleared, we proceed inspecting the downspouts. We've got specific equipment to use for the cleaning and clearing up of them. Very often blockages could be undetected and unseen. We clear away all these blockages for you.
We're going to send you an email with photographs of all of the areas which were cleaned as soon as the job is finished.
Also by email message, we deliver our invoices towards the service charge, for payments process, we offer you many different options, as cash, cheque, bank transfer, or payment link through a risk-free email, furthermore, you may use your mobile phone to pay out by visa or mastercard
After all work is finished, we get in touch with our customers and check out their point of view of the job to make certain that the job was done as you expected and also the best quality we provide you with
Should our job not really meet up with & exceed your expectations, we are going to attend your house in Holmberg to remedy the problem with no fuss.
