The Way We Work
Firstly, the moment you do make your very first call, you will be connected to one of our dispatchers located in Hillsborough County. Our dispatchers have got several years of practical experience in gutter cleaning and will provide you with the best guidance and services.
We're going to take a look at your household using satellite imagery and having a short discussion together with you on the condition of the rain gutters and when these were last cleaned out.
With this information we can provide you with a fixed-price cost for gutter and downpipe cleaning as well as cleaning any kind of debris or leaves and twigs from the roof.
You will get a duplicate of the offer with all of the documentation right at the end of the phone call and this will validate exactly what we're going to complete, when we're going to get it done & just how much it is going to cost you.
Our tasks are performed quickly as a result of our knowledgeable appointment scheduling staff who will discover the ideal route for the gutter cleaner to allow them to work the most distance-efficient and time-efficient path. This will save driving time and fuel so that we could pass along the value savings to our customers.
The team will phone you 24 hours before the cleaning services begin the work and can give you an time space for our technician team appears, although many of our tasks are carried out when the client isn't home
Rest assured if this varies for whatever reason you're going to be informed ahead of time, helping you save from waiting for us, although a lot of of our work is carried out when the client isn't home
The cleaner will introduce himself to you on arrival, and if you've got time, we will walk across the property along with you and you may discuss any troublesome areas.
Prior to the start of the project we will take photos of the rain gutters and roof structure and of the job about to be handled.
The roofing is cleaned of dirt, shingle grit & leaves first of all, utilizing an electric blower and a scoop to get together large leaf heaps.
All of our gutter cleaning specialists work with highest benchmarks of cleanliness throughout the work. They will next start off cleaning the gutters utilizing scooping equipment and bag up while they clear out, which means no mess is left behind on to the ground to clean up later and have blow aside.
Now, with all the rain gutters totally cleaned out, we turn to check the condition of the downpipes, to determine if they're free of obstructions & full clear, our team is well equipped with the proper tools to clear out obstructions that may well be a problem for the water to pass, furthermore, we're capable to detect obstructions that might not be obvious or visible at first look
We're going to send you an e-mail with photos of all of the spots that were cleaned and cleared as soon as the job is finished.
Additionally by email message, we deliver our bills towards the service charge, for payments procedure, our company offers you different options, as hard cash, check, bank transfer, or payment url via a secure email, additionally, you can utilize your phone to pay by credit card
We always call our clients following completion of the task to ensure they are happy with the very high standards we attempt to offer.
Because we're perfectionists & carry out our cleaning work to exacting standards, we are comfortable giving a 45-day no blockage assurance.
We are going to come back to your premises, with no fuss, & remedy any concerns when we haven't exceeded your expectations.
