Our Typical Operating Processes
To begin with, when you call us, you'll be in touch with one of our Hillsborough County centered despatchers, our rain gutter cleaning despatchers have got many years of practical experience in the industry and give expert guidance and services.
We utilize satellite imagery to evaluate your residence & speak about when your gutters were previously cleaned as well as what condition they're in currently.
Using this details, we are going to provide you with a set price bill to clean your rain gutters and clearing your downspouts, and if probable, additionally cleansing the leaves & rubble from the roof.
You will receive a copy of the bid with all of the paperwork right at the end of your call and this will validate exactly what we're going to do, when we're going to do it & just how much it's going to cost.
Our tasks are done quickly because of our experienced appointment scheduling staff who'll discover the right route for the gutter cleaner to enable them to work out the most time-efficient and distance-efficient path. This saves traveling time and gasoline so we can pass on the cost savings to our clients.
You will receive a call 24 hours prior to the scheduled task to give you a window of arrival when the technician is going to be there.
Immediately after arrival the cleaner is going to introduce himself to you and, if you are home and also have the time, walk around the property or home with you to let you know the problem areas.
Before the start of the work we take photographs of the gutters and roofing and of the job going to be done.
We begin with the roof, cleaning up it down of leaves, debris & roofing shingle grit, we make use of a blower to achieve this, as well as use shovels to grab large heaps of fallen leaves.
Our gutter cleaners work with very high benchmarks of cleanliness all through the work. They will next start out cleaning the gutters using scooping equipment and bag up while they clear out, which means hardly any clutter is left behind on the ground to remove later or have blow away.
With all the gutters all clear we go to the downspouts, examining they are totally free and also clear of obstructions, we bring specific tools and equipment to clean any kind of blockages that may be there, we could also identify obstructions that might not be obvious at first look.
When the work is complete, we will take pictures of it & e-mail them to you.
We also provide our bills by e-mail and you may elect to pay out us by cheque, hard cash, bank transfer, or payment link in safe email, - you can also pay off by credit card over the telephone if you like
You will receive a call from us following the job was finished to make certain you are pleased with the work and that the task was done to the high standards that we guarantee.
In the event that you are not happy with all the work that has been undertaken, we're going to make sure to support and address your complaints with no hassle
At Ken's Gutters, we are perfectionists and are very happy to give every customer a 45-days assurance.
Our service package offers you regular scheduled cleaning of gutters and downspouts to maintain your household protected. We are going to visit 2 to 4 times every year according to your rain gutter style and roof structure type as well as what kinds of trees are surrounding your house.
