Our Typical Operating Procedures
To begin with, as soon as you make your first call, you will be connected to one of our dispatchers located within Nassau County. Our dispatchers possess years of working experience in gutter cleaning and can give you the very best help & services.
We will determine with you the previous time your gutters were cleaned and cleared and making use of satellite images we are able to look at and access your household.
With this information we are able to provide fixed-price charge for rain gutter and downspout cleaning as well as cleaning up any kind of clutter or leaves from the rooftop.
Following your telephone call you will receive an email along with full written documents. We're going to affirm the cost given over the telephone along with the bid, outlining the break-down of price, what work will be undertaken and when we are going to do the job.
We have a team specialized on work schedules & timelines, they make sure that our work are carried out immediately, they are accountable of the routes that the gutter cleaners take, so, their task is find the very best path to the needed locations to save time & use the best route, by doing this, not simply fuel cost is saved but gives to you effective cost.
Our gutter cleaning professional will contact you 24 hours prior to your job commence day and is going to let you know their arriving time.
Be reassured that if for whatever reason this varies, you'll be informed in advance, helping you save the wait around, however, the most of our works are finished when the client is not at home.
The cleaning service professional will always, without exception, introduce himself to you personally, so if you're readily available, they will request to you personally be taken around the property or home & talk about any problem he could spot.
We're going to take photos of the major of the working area just before begin with the task.
The roof is cleaned out of debris, roofing shingle grit & fallen leaves to begin with, using an electrical blower and a scoop to get together large leaf bundles.
As soon as the roof is cleaned, we're going to eliminate debris and leaves from the gutter using scooping tools and trowels. All of the debris is neatly bagged up while we do the job. Absolutely nothing gets tossed on the floor or left on the roof.
Right now, with all the gutters all cleaned, we turn to examine the state of your downspouts, to see if they're free of obstructions & 100 % clear, our company is well-equipped with the appropriate tools to remove obstructions that could be a problem for the rain water to move, additionally, we're capable of detect blockages that may not be noticeable or visible at first look
When the work is complete, we will take pictures of it & e-mail them to you personally.
We also provide our invoices and bills by e-mail and you could elect to pay out us by cheque, cash, bank transfer, or payment link in safe e-mail, - you can also pay by credit card on the telephone if you want
As soon as all work is done, we get in touch with our customers and check their thoughts and opinions of the job in order to make certain that the task was done as expected and also the best quality we provide you with
