Our Procedure
To begin with, as soon as you do make your first call, you will be connected with one of our dispatchers located in Polk County. Our dispatchers have got several years of experience in gutter cleaning service and can give you the best guidance & services.
We're going to determine with you the last time your gutters were cleaned and cleared and making use of satellite images we will look at and view your house.
By using this data we will give you a price personalized to you to clean your rain gutters and downspouts and when feasible we are going to clear the leaves & rubble from your roof structure.
You will receive a copy of the offer with all of the paperwork towards the end of the call and this will confirm exactly what we're going to do, when we're going to do it and the amount it's going to cost you.
Our scheduling team will have previously worked the ideal route for our cleaners, so that they can easily arrive at the job punctually and most cost effective which will permits us to give you the very best services and best value saving on gas as well as time.
Our team is going to contact you 24 hours prior to the cleaning service start off the job and will provide you with an time gap for our specialist team appears, although a lot of our tasks are done when the customer is not in the home
The cleaning service personal will always, without exception, introduce himself to you, and if you are available, they're going to request to you be taken across the property or home and express any issue that he may identify.
We will take pictures of the key working area just before begin with the task.
The roof is cleaned out of dirt, shingle grit and leaves first of all, employing an electrical blower along with a scoop to gather large leaf heaps.
Our gutter cleaners do the job with very high benchmarks of cleanliness throughout the work. They are going to next start cleaning the rain gutters utilizing scooping tools and bag up while they clear out, this means absolutely no clutter is left behind on the ground to remove later and have blow aside.
The next stage is checking your downpipes and ensuring there aren't any clogs or obstructions. We use specialized tools and equipment to address obstructions and then we can also discover obstructions which aren't necessarily visible initially.
We will send an email with pictures of the spots that were cleaned once the work is finished.
Additionally, you will receive invoices & billsby e-mail so that you can pay by cash, safe e-mail payment url, bank transfer, or check. If you like, you could also pay over the telephone with a credit card.
We generally contact our consumers following completion of the task to ensure they are very pleased with the superior standards we work tirelessly to offer.
If you aren't satisfied for any reason, we are going to gladly come back & remedy the matter.
At Ken's Gutters, we're perfectionists and so are pleased to give each client a 45-days promise.
Our service package features regular scheduled cleaning of gutters and downpipes to maintain the household protected. We're going to visit 2, 3 or 4 times per year according to your gutter layout and rooftop type along with what types of trees are around your home.
