Our Procedure
Our Polk County based despatchers have got years of experience and they can deliver expert guidance & services right from the minute you call.
We're going to determine with you the previous time your rain gutters were cleaned and cleared and making use of satellite imagery we can examine & view your home.
A set price will be given to you personally for the cleaning of the roof when possible & clearance & cleaning up of your rain gutters and downspouts all-around your residence.
You will receive a copy of the offer with all the documentation towards the end of the phone call and this will confirm precisely what we are going to carry out, when we're gonna get it done and how much it is going to cost you.
We've got a staff specialized on schedules & timeframes, they will make sure that our work are executed promptly, they are accountable of the routes the gutter cleaners take, so, their role is find the very best path to the necessary locations to save lots of time and take the best route, by doing this, not only gasoline cost is saved but gives to you efficient cost.
Our gutter cleaning tech will phone you 24 hours prior to your job commence day and is going to let you know their arriving time.
Be assured when this changes for any reason you will be told ahead of time, saving you from waiting for us, although a lot of of our work is completed when the customer is not at home
The cleaning personal will, without exception, introduce himself to you personally, so if you're readily available, they're going to ask to you be taken all around the residence and talk about any issue he could detect.
We're going to take photographs of the major of the working section just before start with the work.
We start with the roofing, cleaning up it down of leaves, debris and shingle grit, we use a blower to do this, and also use scoops to grab big bundles of leaves.
With the roof structure clean & clear, we proceed to the rain gutter, eliminating leaves & dirt with trowels & scooping tools, we bag up all of this clutter once we clean up it, we don't leave it on your rooftop or dump it to the ground beneath - we work to the highest standards of cleanliness
Following the roof & rain gutters are cleaned and cleared, we start checking the downpipes. We have got specific equipment to utilize for the cleaning & clearing up of them. Quite often blockages can be undetectable and hidden. We clear away these obstructions for you personally.
Once complete we take photos of our carried out work and show all these with you by e-mail.
We also provide our invoices & receipts by e-mail and you may opt to pay out us by cheque, bank transfer, hard cash, or payment link in secure email, - you can also pay off by credit card on the phone if you like
We contact each of our customers right after the work has been carried out to make certain that job was completed to the highest benchmarks expected from us
Should you be disappointed with all the work that has been done, we are going to make sure to support & fix your concerns with no problem
At Ken's Gutters, we're perfectionists and so are happy to offer every customer a 45 day assurance.
Our service plan offers you frequent planned clearing of gutters and downspouts to maintain your home protected. We're going to visit 2 to 4 times a year according to your rain gutter style and rooftop type and also what types of trees are around your home.
