The Way We Work
First of all, once you contact us, you'll be in touch with one of our very own Orange County centered despatchers, our rain gutter cleaning despatchers have years of experience in the business and offer professional guidance & service.
We will figure out together with you the last time your rain gutters were cleaned and cleared and using satellite pictures we are able to look at & view your home.
By using this details, we are going to provide you with a set price invoice for cleaning your gutters and clearing the downpipes, and if probable, also cleaning the leaves & rubble from the roof structure.
You will receive a duplicate of the bid with all the paperwork towards the end of the phone call and this will validate exactly what we will do, when we're gonna do it & exactly how much it's going to cost you.
Our scheduling team will have earlier worked the right route for them, so they can arrive at the work promptly and most cost effective that will permits us to give you the best service and best value saving on gasoline as well as time.
They're going to call you 24 hours just before your job is due to begin and they will provide you with an arrival time frame for our tech to attend.
The cleaning service personal will, with no exception, introduce himself to you personally, and if you are readily available, they will ask to you personally be taken all around the residence and describe any issue that he could detect.
Just before we start, we just take photographs of all major areas we are going to be doing work in.
We will initially make use of the foliage blower to clean off dirt & leaves from your roof structure so all of this cleared just before cleansing the gutters. All fallen leaves will be collected with our scoops & bagged up.
When the roof structure clean & clear, we move to the gutter, taking away leaves/twigs & dirt with trowels and scooping tools, we bag up all this rubble as we clear away it, we don't let it stay on the roofing or dump it to the ground below - we get the job done to the very best standards of cleanliness
Now, with all the gutters all cleaned, we proceed to inspect the state of your downspouts, to find out if they're clear of obstructions and full clear, our team is full equipped with the proper tools to remove obstructions that could be a problem for the water to flow, also, we're capable of identify blockages that won't be obvious or visible at first look
When the work is complete, we will take pictures of it & email them to you.
In addition, we issue our receipts & invoices through email and you might opt to pay us by cheque, hard cash, bank transfer, or payment link in secure email, - you may also pay by visa or mastercard on the telephone if that suits you
We get in touch with our clients after the work has been carried out to ensure that the job was completed towards the high standards anticipated of us
Mainly because our superior quality work and possess very high standards on cleaning, we are able to offer you a 45 days warranty of no obstructions
Should our work not meet and surpass your expectations, we will attend your house in Hidden Valley to remedy the problem without any kind of fuss.
