Our Typical Working Procedures
First of all, whenever you call us, you'll be connected with one of our very own Walton County centered despatchers, our gutter cleaning despatchers possess several years of working experience in the business and offer expert support & service.
We then will look at your home utilizing satellite images & discuss with you when they were previously cleaned, and the condition of your rain gutters.
Using this data we're going to provide a price customized to you to clean out your gutters and downspouts and when feasible we will clear the leaves & debris out of your roof.
You will get a copy of the offer with all of the paperwork right at the end of the call and this will validate exactly what we're going to carry out, when we're gonna do it & just how much it will cost.
Our scheduling team who has got the obligation to make sure all of our tasks are done immediately, they will be in charge of figuring out the very best routes for our gutter cleaners so they can attend the jobs in the most time and distance-efficient path, conserving fuel & time driving permits us to give you the best value.
They are going to contact you 24 hours just before your work is due to start and they'll provide you an arrival time frame for our tech to attend.
The cleaning service personal will, without exception, introduce himself to you personally, so if you're available, they are going to ask to you personally be taken around the property & talk about any problem he could detect.
Before commencing on the cleaning work, photos are taken of your important areas that'll be worked on.
The roof is cleaned out of dirt, roofing shingle grit & fallen leaves first of all, utilizing an electrical blower as well as a scoop to gather big leaf heaps.
All our gutter cleaners work with very high standards of cleanliness during the job. They're going to next commence clearing the rain gutters utilizing scooping tools and bag up while they clean up, meaning absolutely no mess is left on to the ground to eliminate later and have blow aside.
Right now, with the rain gutters totally cleaned out, we proceed to check the condition of the downspouts, to find out whether they're free of obstructions and full clear, our team is full equipped with the right tools to get rid of obstructions that could be a problem for the water to move, also, we are able to detect blockages that will not be obvious or visible at the initial look
When the job is finished we will take photos of the work done and will share these with you through email. You will then be able to view the pre and post work.
Also by e-mail, we deliver our bills for the service cost, for payments procedure, we provide you different choices, as cash, cheque, bank transfer, or payment url via a risk-free email, also, you might use your phone to pay by visa or mastercard
We generally call our customers following completion of the job to make certain they're very pleased with the high benchmarks we work tirelessly to offer you.
Should our job not fulfill & surpass your expectations, we are going to show up at your property in Hidden Grove to remedy the problem with no hassle.
At Ken's Gutters, we're perfectionists and are thrilled to offer every client a 45-day guarantee.
