Just How Our Process Works
Our Highlands County based despatchers have got years of working experience and they can deliver expert help & assistance from the minute you contact us.
We will take a look at your home using satellite imagery and having a short discussion together with you on the condition of your gutters and when they were previously cleaned.
With this details we can provide fixed-price cost for gutter & downpipe cleaning as well as cleaning up any kind of clutter or leaves and twigs off the roofing.
Following the call you will get an email with full written documentation. We will affirm the cost given over the phone along with the bid, outlining the break-down of cost, exactly what job will be undertaken and when we can carry out the job.
Our appointment scheduling team will have earlier worked the best route for them, so that they are able to reach the job immediately and most cost efficient which will allows us to give you the top services & very best value saving on fuel as well as time.
You will get a telephone call 24 hours before the scheduled task to provide you with a window of arriving time when the tech will be there.
Very often our jobs are carried out while the client is out as we are only working on the outdoors of the home. But if you are remaining in for us we are going to phone you if for whatever reason in the event the timing varies.
Immediately after arrival the cleaning specialist is going to introduce himself to you personally &, when you are home and have the time, walk all around the property or home with you to show you problem areas.
Prior to the beginning of the job we will take photos of your gutters as well as roof structure and of the job about to be handled.
We start with the roofing, clearing it down of debris, leaves & roofing shingle grit, we make use of a blower to get this done, and also use scoops to pick up big heaps of leaves.
All of our gutter cleaners do the job with highest standards of cleanliness all through the job. They're going to next start clearing the rain gutters utilizing scooping equipment and bag up as they clear, which means no clutter is left behind on to the ground to clean up later or have blow aside.
Now, with all the gutters totally cleaned, we turn to check the state of your downspouts, to find out whether they're clear of blockages and 100 % clear, our team is well equipped with the appropriate tools to get rid of obstructions that could be a problem for the water to move, additionally, we're capable to detect obstacles that won't be apparent or visible at the initial look
As soon as the work is complete, we will take pictures of it & email them to you.
Also by email message, we send out our invoices for the service charge, for payments process, we offer you different choices, as hard cash, cheque, bank transfer, or payment url via a risk-free email, furthermore, you may use your phone to pay out by credit card
Once all work is done, we call up our customers and always check their point of view of the work to make certain that the task was done as expected and with the high quality we provide you with
Our service plan features routine planned clearing of rain gutters & downpipes to keep the property protected. We're going to visit 2-4 times every year based upon your rain gutter style & roof structure type in addition to what sorts of trees are around the home.
