Our Procedure
Our Highlands County based despatchers have got years of practical experience and they'll offer expert support & services right from the moment you call.
We then will look at your home employing satellite imagery & speak with you when these had been last cleaned, as well as the condition of the gutters.
By using this details we are going to give you a price personalized to you personally to completely clean your gutters and downspouts and when feasible we are going to clean the leaves & rubble from the roofing.
You will receive a copy of the offer with all the paperwork right at the end of the call and this would confirm exactly what we are going to undertake, when we are going to do it & how much it will cost you.
All our tasks are carried out rapidly thanks to our experienced appointment scheduling team who will determine the ideal route for our gutter cleaner to enable them to work out the most distance-efficient and time-efficient path. This will save traveling time & gasoline so that we can pass along the cost savings to the customers.
The team will phone you 24 hours prior to the cleaning services commence the job and can provide you with an time space for our professional team appears, although many of our tasks are done when the client isn't in the house
The cleaning professional will, with no exception, introduce himself to you, and if you are readily available, they are going to ask to you personally be guided across the property & express any issue that he may identify.
Before the beginning of the project we will take pictures of your rain gutters and roof and of the work about to be handled.
We will then first make use of the foliage blower to clean up debris & leaves from your roofing so this all cleaned before cleansing the gutters. All leaves are going to be collected with our scoops and parcelled up.
All our gutter cleaning specialists work with very high benchmarks of cleanliness during the work. They will next start clearing the rain gutters utilizing scooping tools and bag up as they clear out, this means no mess is left behind on to the ground to eliminate later and have blow away.
The next action is examining your downpipes and ensuring there aren't any clogs or obstructions. We use specialized equipment to address obstructions and we can also locate obstructions that are not always obvious on the outside.
When complete we take pictures of our completed work & share all these with you by e-mail.
Additionally, you will receive receipts & invoicesby e-mail so you can pay out by hard cash, safe e-mail payment url, bank transfer, or check. If you prefer, you may also pay on the phone using a visa or mastercard.
You will receive a call from our company right after work was completed to ensure you are content with the work and that the task was finished towards the high standards that we promise.
At Ken's Gutters, we are perfectionists and are pleased to give each customer a 45 day promise.
We will revisit to your property, with no fuss, & remedy any kind of issues if we haven't surpassed your expectations.
