Our Typical Operating Processes
First of all, when you call us, you will be in touch with one of our Lake County based despatchers, our gutter cleaning despatchers have got several years of experience in the business and offer professional guidance and services.
We make use of satellite imagery to examine your property & explore when your gutters were previously cleaned and just what condition they're in now.
A set price will be presented to you personally for the cleaning up of the roof structure when possible and clearance & cleaning of the gutters & downpipes around your residence.
You will receive a copy of the bid & full records by email immediately after the call, this shows precisely what we will undertake, when we will do it, and just how much it'll cost you
We've got a staff specialized on work schedules and timeframes, they will make certain that our work are done immediately, they are responsible of the paths that the gutter cleaners take on, so, their role is find the right path to the necessary places to avoid wasting time and take the best route, by doing this, not simply gasoline cost is actually saved but gives to you personally effective cost.
Our team is going to phone you 24 hours before the cleaning services begin the job and can provide you with an time space for the professional team appears, although a lot of our jobs are completed when the customer isn't house
Be assured that if for any kind of reason this varies, you will be alerted up-front, helping you save the wait around, nonetheless, the majority of our works are finished when the customer is not in the house.
The cleaning service professional will always, without exception, introduce himself to you, and if you are available, they are going to ask to you personally be taken across the residence & express any issue that he may spot.
Before we begin, we just take pictures of all the key areas we are going to be doing work in.
The project commences on the roof structure, clearing all of the remains of fallen leaves, dust & tiny rocks. For this process, we use a blower as primary tool, among the other equipment we could mention scoops to pick up large bundles of leaves
When the rooftop is cleaned out, we're going to clear away debris & leaves/twigs from your gutter using collecting tools & trowels. All the clutter is nicely packaged up as we work. Absolutely nothing gets tossed on the ground or left on the rooftop.
Our next stage is examining your downspouts & making certain there aren't any clogs or obstructions. We employ specialized tools to take care of obstructions and we can also find blockages which aren't necessarily obvious on the outside.
Once done we take photos of our completed job and show all these with you by email message.
Furthermore, we deliver our bills and invoices through email and you could choose to pay out us by cheque, bank transfer, cash, or payment link in protected e-mail, - you may also pay off by credit card on the phone if you like
We generally call up our clients after completion of the task to make sure they are pleased with the highest standards we attempt to provide.
Should our job not really satisfy & exceed your expectations, we are going to attend your property in Harbar Oaks to treat the problem with no fuss.
Because we're perfectionists and execute our cleaning to accurate benchmarks, we're more comfortable offering a 45-day no clog warranty.
