Our Typical Working Processes
Our Lee County based despatchers have got several years of working experience and they'll deliver professional support & assistance right from the minute you contact us.
Then we will check at your home using satellite imagery & check with you when these were previously cleaned out, as well as the condition of your gutters.
Using this information, we will provide a fixed price invoice for cleaning your rain gutters and clearing the downpipes, and if possible, also cleansing the leaves & clutter from your roof.
Following the call you will receive an email with complete written documentation. We will confirm the cost provided over the telephone and the bid, explaining the break-down of price, precisely what work is going to be undertaken and when we will carry out the job.
All our tasks are done quickly because of our knowledgeable appointment scheduling staff who will determine the ideal route for the gutter cleaner to enable them to work the most time-efficient and distance-efficient route. This saves traveling time and gas so that we can pass on the value savings to our customers.
They're going to contact you 24 hours just before your work is due to begin and they will give you an arrival time frame for our professional to attend.
Right after arrival the cleaning specialist is going to introduce himself to you and, when you are home and have the time, walk across the property together with you to let you know the trouble spots.
We are going to take pictures of the main working spot just before we start with the job.
The job begins on the roof, cleaning all of the remains of leaves, debris & gravel. For this process, we make use of a blower as main tool, among the list of other tools we can point out shovels to pick up large bunches of leaves
When the roofing clean and clear, we move to the gutter, taking away fallen leaves and dirt with trowels & scooping tools, we bag up all of this debris when we clean up it, we don't let it stay on the roofing or put it to the ground below - we work to the very best standards of cleanliness
Now, with the rain gutters totally cleaned, we turn to inspect the state of the downspouts, to find out if they're clear of obstructions & 100 % clear, our staff is well-equipped with the appropriate tools to clear out obstructions that are often a problem for the rain water to pass, also, we are capable to identify obstacles that will not be apparent or visible at the initial look
Once the job is finished we take photographs of all the work done and also will present these with you by email. You will subsequently be able to view the pre and post.
You will also get by e-mail, a receipt & invoice of the work completed. There are plenty of ways to pay off. You could pay by card over the telephone if you want or you can click the payment url within the email, by bank transfer, by check or by cash.
We generally contact our clients following conclusion of the task to ensure they are very pleased with the very high standards we attempt to offer.
If you're not satisfied with the work that has been undertaken, we're going to be sure to support and sort out your grievances with no hassle
