Our Standard Operating Procedures
Our Marion County based despatchers possess years of practical experience and they will provide expert guidance and services from the moment you call.
We then will check at your home utilizing satellite imagery & check with you when these were previously cleaned, as well as the condition of your gutters.
A set price will be presented to you for the cleaning up of the roof structure if possible & clearance and cleaning up of the rain gutters and downspouts all-around your residence.
You get your own personal copy of the price quote by e-mail to confirm precisely what we intend to do, exactly when we could do it and just how much it is going to cost.
All of our tasks are done quickly as a result of our experienced scheduling team who will discover the very best route for our gutter cleaner to enable them to work the most distance-efficient and time-efficient path. This saves traveling time & fuel so we can pass on the cost savings to the customers.
They're going to contact you 24 hours just before your work is due to start and they will provide you an arrival time frame for our tech to visit.
If you're home when the gutter cleaning specialist arrives, he will introduces himself and request you to walk around your property with him pointing out any kind of key trouble spots to deal with.
Before the start of the job we take photos of the rain gutters as well as roof and of the task about to be handled.
We will then first utilize the foliage blower to clean off dirt and leaves right from your roof structure so all this cleared prior to cleansing the gutters. All leaves will be collected with our scoops and bagged up.
With all the roofing clean and clear, we proceed to the gutter, getting rid of leaves & dirt with trowels and scooping devices, we bag up all of this rubble once we clear it, we don't let it sit on the roof structure or drop it to the ground underneath - we get the job done to the top standards of cleanliness
Now, with the rain gutters all cleaned out, we proceed to examine the condition of the downspouts, to find out if they're free of blockages & full clear, our company is well-equipped with the appropriate tools to get rid of blockages that can be a problem for the rain water to pass, additionally, we're able to detect blockages that won't be obvious or visible at the initial look
Once complete we take photos of the completed work and share all these with you through email.
Furthermore, we issue our bills by e-mail and you could opt to pay us by cheque, hard cash, bank transfer, or payment link in protected e-mail, - also you can pay by visa or mastercard over the phone if you like
You will receive a phone call from us right after the job has been concluded to make certain you are happy with the work and also that the task was carried out to the high standards that we promise.
We are going to guarantee a 45-day no blockage, since we know our work is going to be carried out to the top notch standard.
If you're not satisfied with the work that's been undertaken, we are going to be sure to support & resolve your issues with no hassle
