Our Procedure
Firstly, when you call us, you'll be connected with one of our Polk County based despatchers, our gutter cleaning despatchers possess years of experience in the industry and give professional guidance and service.
We are going to measure your house using satellite imagery and having a short discussion together with you on the condition of the gutters and details on when these were last cleaned.
With this particular information we are able to provide a fixed-price charge for rain gutter & downpipe cleaning and also cleaning any clutter or leaves and twigs from the roof.
Following the phone call you will receive an email along with full written documentation. We will affirm the price given over the phone along with the bid, describing the break-down of charge, exactly what job is going to be undertaken and when we will complete the work.
We have a team specialized on work schedules and timelines, they ensure that our work are carried out punctually, they are responsible of the routes the gutter cleaners take, so, their task is locate the best route to the needed places to save time and use the most effective route, by doing this, not only gas cost is actually saved but gives to you personally efficient cost.
They're going to call you 24 hours before your work is due to begin and they'll provide you an arrival time frame for our professional to visit.
Quite often our tasks are finished whilst the customer has gone out since we are just working on the outdoors of the property. However if you are staying in for our team we're going to contact you if for whatever reason in the event the timing varies.
If you are home once the gutter cleaner arrives, he will introduces himself and also ask you to walk all around the residence with him mentioning any kind of major troublesome areas to take care of.
Right before we start, we take photographs of all key areas we are going to be working in.
We commence with the roofing, clearing it down of debris, leaves & roofing shingle grit, we utilize a blower to accomplish this, as well as make use of shovels to pick up large heaps of fallen leaves.
With the roofing clean and clear, we proceed to the gutter, getting rid of leaves/twigs and dirt with trowels & scooping devices, we bag up all of this clutter when we clear away it, we don't let it sit on the rooftop or dump it to the floor below - we do the job to the top standards of cleaning
Our next stage is checking your downspouts & ensuring there are no clogs or blockages. We make use of specialized equipment to take care of blockages and we could also discover blockages that are not always visible at first glance.
We are going to send an email with photos of the locations which were cleaned out as soon as the job is completed.
Additionally by email, we deliver our invoices towards the service charge, for payments process, we offer you diverse options, as cheque, hard cash, bank transfer, or payment url through a risk-free email, furthermore, you could use your phone to pay out by visa or mastercard
After all work is done, we contact our clients and always check their opinion of the work to ensure that the task was carried out as expected and also the high quality we provide you with
Our service package features routine scheduled cleaning of gutters & downpipes to keep your property protected. We are going to visit 2-4 times every year based upon your rain gutter layout and rooftop type as well as what sorts of trees are near your household.
